Bilingual Loan Solutions Specialist

Jobtome; Metairie (LA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial seeks a Loan Sales Specialist in Metairie, LA. You will listen to customers, present tailored financing options, and help them navigate the loan process to reach their goals. This role offers a path to leadership with training and incentives.

You will work on-site with a team, engage customers across channels, and contribute to branch objectives while delivering friendly, compliant service.

Qualifications

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely service.
• Exceed customer expectations through empathy and encouragement to meet branch goals.
• Develop new connections and maintain existing ones by engaging customers through the loan process.
• Manage the loan life cycle, including collections, while complying with laws and regulations.
• Engage with customers across channels: phone, email, chat, and in-house systems.
• Demonstrate achievement orientation with a goal-driven attitude.
• Educate customers on optional insurance products and loan options.

Skills

Customer Service

Sales Experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial seeks a Loan Sales Specialist in Metairie, LA. You will listen to customers, present tailored financing options, and help them navigate the loan process to reach their goals. This role offers a path to leadership with training and incentives.

You will work on-site with a team, engage customers across channels, and contribute to branch objectives while delivering friendly, compliant service.