Bilingual Loan Consultant - Spanish Speaking, Growth & Impact

OneMain Financial Group; Fort Worth (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in an on-site role in Fort Worth, TX. The position focuses on guiding customers through the loan process, offering tailored financing solutions and ensuring compliance throughout the lifecycle.

The role emphasizes multitasking, empathy, and meeting branch goals, with a compensation package including incentives and opportunities for advancement within a supportive environment.

Qualifications

• High School Diploma or GED.
• Sales, collections or customer service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results for individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments through multiple channels (phone, email, chat, in-house systems).
• Demonstrate a drive to succeed with goal orientation.
• Educate customers on optional insurance products, ensuring understanding of loans and terms.

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in an on-site role in Fort Worth, TX. The position focuses on guiding customers through the loan process, offering tailored financing solutions and ensuring compliance throughout the lifecycle.

The role emphasizes multitasking, empathy, and meeting branch goals, with a compensation package including incentives and opportunities for advancement within a supportive environment.