Bilingual Licensing Coordinator - JOR

National Youth Advocate Program; Duluth (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Healthcare benefits

Pet insurance

401(k)

Mileage Reimbursement

Job summary

National Youth Advocate Program is seeking a Licensing Coordinator in Duluth, GA. This entry-level role supports foster licensing, prepares home studies, and maintains documentation under supervision.

You will collaborate with families, complete paperwork, and coordinate foster parent training to ensure timely licensing. Applicants should have a 4-year degree in Social Work or related field, bilingual English-Spanish abilities, strong organization, and good written/verbal communication.

Qualifications

• Bachelor’s degree in Social Work or comparable Human Services field.
• At least two years of direct service experience with youth and families (preferred).
• Bilingual English-Spanish required; excellent English communication.
• Must possess a valid driver’s license and reliable transportation.

Responsibilities

• Perform foster licensing tasks and develop home studies under supervision.
• Maintain accurate licensing documentation and records.
• Coordinate foster parent training and support families through the licensing process.
• Travel to homes as required to ensure compliance and quality.

Skills

Bilingual English-Spanish

Excellent English communication

Excellent organizational skills

Public speaking

Ability to multitask with multiple FFS

Education

Bachelor’s degree in Social Work or related Human Services field

Tools

Office suite

Job description

Job Details

Job Location: Duluth, GA 30096, Education Level: 4 Year Degree, Job Category: Nonprofit - Social Services, Working At NYAP

NYAP’s commitment to doing what is best for children, youth, and their families is a core value and one that we look for in our newest team members.

• 33 Paid days off each year! (11 holidays + 22 days PTO)
• Healthcare Benefits for you and your family.
• Pet insurance that provides discounts and reimbursements.
• Competitive salaries and benefits, including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
• Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU's and ongoing trainings/education.

Why Work with Us?

Exciting Benefits and Opportunities at NYAP!

Position Summary

The Licensing Coordinator is responsible for conducting home studies, supporting the licensing processes, and maintaining documentation under structured guidance. The Licensing Coordinator I is an entry-level or non-credentialed role.

RESPONSIBILITIES

• Perform all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
• Learn and be responsible for the knowledge and implementation of all rules, regulations, and policies related to foster licensing in the assigned State.
• Develop rapport with potential families to answer questions and assist with the licensing process.
• Begin the licensing process immediately upon completion of the foster parent(s) initial orientation.
• Assist all potential foster families in providing required information and completing paperwork in a timely manner.
• Coordinate foster parent training and ensure parents register for and complete training.
• Meet with foster parents experiencing challenges in the licensing process to identify and assist in overcoming barriers.
• Under supervision, develop a comprehensive home study for each potential family.
• Maintain and update all foster home records in appropriate systems.
• Provide ongoing training and support to licensed foster homes.
• Complete annual evaluations and recertifications of all licensed foster homes with supervisory oversight.
• Support foster parents by providing information, education, meetings, support groups, and one-on-one discussions.
• Travel to visit homes to ensure compliance with organizational, contract, and regulatory and safety requirements.
• Participate in Continuous Quality Improvement activities on a monthly/quarterly basis.
• Actively participate in the weekly supervision process as part of the foster parent recruiting and licensing team.
• Report all incidents to supervisor as necessary.
• Meet licensing and recertification goals as established by the program director.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• Bilingual (English-Spanish). Fluency in Spanish required.
• Must have excellent English verbal and writing skills.
• Bachelor’s degree in Social Work or a comparable Human Services field from an accredited institution.
• At least two (2) years of work experience in direct service with youth and families (strongly preferred).
• Working towards required foster parent certification(s) and/or training requirements.
• Must have excellent organizational skills to accommodate working with multiple families in the licensing and relicensing process simultaneously.
• Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
• Must possess a valid state driver’s license, have reliable transportation, and be eligible to drive to facilitate program services as required by contractual agreement.
• Must be at least 21 years of age at the time of hire.

OTHER SKILLS

• Willingness to work flexible and non-traditional hours to support foster caregivers, families of origin, and persons served.
• Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal customers.
• Ability to remain objective and professional in all areas of job function.
• Comfortable with public speaking.
• Capacity to remain objective and professional in all areas of job function.
• Demonstrates tolerance and respect for the ideas and actions of others.

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
• Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Who we are

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.