Bilingual Legal Assistant

Thompson Law; San Antonio (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Life insurance

FSA/HSA

Paid time off

401(k) with employer match

Job summary

Thompson Law is seeking a Bilingual Legal Assistant to support personal injury cases through the final stages, acting as a client-facing liaison in both Spanish and English. You’ll collaborate with attorneys, adjusters, and medical providers, guiding clients with compassionate service and efficient administrative execution.

The role offers a Monday–Friday schedule with no weekends, plus a comprehensive benefits package including health and life insurance, FSA/HSA, generous PTO, and a 401(k)

Qualifications

• Fluent in both Spanish and English.
• 2+ years of recent employment.
• Experience in customer service, client services, or hospitality preferred.
• Understanding of Excel.

Responsibilities

• Partner with attorneys and paralegals to craft settlements that are fair and beneficial.
• Act as the primary contact for insurance adjusters to expedite payment processes.
• Work with medical providers and lien holders to settle bills, ensuring clients’ financial ease.
• Maintain continuous communication with clients, providing updates and fostering a positive experience throughout the closure of their case.
• Help amplify the firm’s presence by obtaining social media reviews and recommendations from clients.
• Complete various administrative tasks to close client files efficiently and effectively.

Skills

Bilingual (Spanish/English)

Customer service

Teamwork

Education

2+ years of employment

Tools

Excel

Job description

Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, seeks a Bilingual Legal Assistant to join the team!

The Position:

As the Legal Assistant, you become the champion of our clients' experience during the crucial final stages of their personal injury cases. Your role is to be the beacon of hope and the guide they rely on, leaving a lasting impression that meets and exceeds their expectations. This position is a perfect blend of operational responsibilities and customer service, requiring both administrative skills and a personable approach.

Responsibilities:

• Partner with attorneys and paralegals to craft settlements that are fair and beneficial.
• Act as the primary contact for insurance adjusters to expedite payment processes.
• Work with medical providers and lien holders to settle bills, ensuring our clients’ financial ease.
• Maintain continuous communication with clients, providing updates and fostering a positive experience throughout the closure of their case.
• Help to amplify our firm's presence by obtaining social media reviews and recommendations from clients.
• Complete various administrative tasks to close client files efficiently and effectively.

Qualifications:

• REQUIRED: Must be fluent in both Spanish and English.
• 2+ years of recent employment.
• Preferred: 1+ years of experience- Customer Service, Client Services, or Hospitality.
• Understanding of Excel.
• A spirited and outgoing personality with a knack for teamwork and client interaction.

Total Compensation Package:

• Hourly + Bonuses
• Full health insurance coverage and life insurance (100% paid by the firm)
• FSA/HSA
• Generous paid time off and paid holidays
• 401(k) with employer matching
• Monday to Friday work schedule with no weekends

At Thompson Law, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the compensation for this role to depend on your skills, qualifications, and experience.

Thompson Law is a personal injury law firm headquartered in Dallas, Texas, with offices in Texas, Arizona, California, and Georgia. We represent individuals and families who have been injured due to the negligence of others, helping them recover physically, financially, and emotionally after serious accidents. With more than $2.1 billion recovered for our clients, our firm focuses on delivering real results while providing clear guidance through every step of the legal process.

Thompson Law is an equal opportunity employer, and we welcome applicants from all backgrounds.