Bilingual Intake Specialist - Fast-Paced Data Entry

West Coast Trial Lawyers; Seattle (WA); On-site; USD 28,000 - 29,000; Full time

Job summary

West Coast Trial Lawyers is seeking a detail-oriented Intake Specialist to support our high-volume intake department in Seattle. This role focuses on data entry, information gathering, and documenting all required details for new matters.

The candidate will speak with prospective clients in English and Spanish, following established intake questions within Filevine. The position is fast-paced, emphasizing accuracy, organization, and discretion while managing confidential information and

Qualifications

• Experience in data entry, intake, or high-volume administrative work.
• Strong attention to detail and accuracy while on calls.

Responsibilities

• Answer inbound calls from prospective clients and conduct intakes.
• Enter client and case information into Filevine accurately.
• Follow intake questionnaires and workflows to collect required data.
• Maintain organized intake records and notes.
• Handle high-volume data-entry tasks efficiently.
• Review information for completeness and fix gaps.
• Route intakes to the appropriate team for next steps.
• Maintain confidentiality and professionalism in communications.

Skills

Data entry

Bilingual EN/ES

Phone communication

Customer service

Tools

Filevine

Job description

West Coast Trial Lawyers is seeking a detail-oriented Intake Specialist to support our high-volume intake department in Seattle. This role focuses on data entry, information gathering, and documenting all required details for new matters.

The candidate will speak with prospective clients in English and Spanish, following established intake questions within Filevine. The position is fast-paced, emphasizing accuracy, organization, and discretion while managing confidential information and