Bilingual Insurance Sales Agent (EN/ES) with Commissions

Lopez Auto Insurance; Dallas (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Dental, Vision, Lyric

Job summary

Lopez Auto Insurance in Dallas seeks an Insurance Sales Agent who is fluent in English and Spanish to deliver exceptional service and support to customers. The role includes handling daily call volume, addressing inquiries, and providing accurate solutions across phone and email channels.

The ideal candidate brings at least one year of insurance sales experience, strong customer service skills, and solid MS Office proficiency.

Qualifications

• Fluency in English and Spanish, both written and spoken.
• At least 1 year of insurance sales experience.
• Strong customer service principles and practices.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Flexible scheduling and ability to resolve escalated issues.

Responsibilities

• Manage daily call volume with a focus on service excellence.
• Respond to customer inquiries with accurate solutions.
• Engage via phone, email, and written correspondence to meet customer needs.
• Maintain high QA standards and meet KPIs.
• Assist with additional tasks as needed.

Skills

Bilingual English/Spanish

Insurance sales experience

Customer service

Communication skills

Schedule adaptability

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Lopez Auto Insurance in Dallas seeks an Insurance Sales Agent who is fluent in English and Spanish to deliver exceptional service and support to customers. The role includes handling daily call volume, addressing inquiries, and providing accurate solutions across phone and email channels.

The ideal candidate brings at least one year of insurance sales experience, strong customer service skills, and solid MS Office proficiency.