Bilingual Insurance & CustomerCare Specialist

Sandovalinsurance; Roswell (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Paid time off

Bonus based on performance

Paid holidays

Life and disability insurance

Birthday PTO

Ongoing coaching

Company-branded apparel

Snacks and coffee

Team lunch

Job summary

At Celia Sandoval - State Farm Agent in Roswell, GA, we’re seeking a full-time Multi-Line Representative to join our team. You’ll help customers protect what matters most by understanding their needs and presenting available product options, across multiple lines, with a focus on service excellence.

We offer health and vision insurance, a 401(k), PTO, holidays, and ongoing coaching in a dynamic, team-focused environment. Bilingual Spanish speakers are encouraged to apply.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Job description

At Celia Sandoval - State Farm Agent in Roswell, GA, we’re seeking a full-time Multi-Line Representative to join our team. You’ll help customers protect what matters most by understanding their needs and presenting available product options, across multiple lines, with a focus on service excellence.

We offer health and vision insurance, a 401(k), PTO, holidays, and ongoing coaching in a dynamic, team-focused environment. Bilingual Spanish speakers are encouraged to apply.