Bilingual Insurance Customer Care Specialist

Constitution General Agency LLC.; Fresno (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Amtex Insurance in Texas is seeking a responsive team member to help clients with policy needs. We provide thorough training, a supportive environment, and opportunities to grow within a collaborative team.

No prior experience required, and bilingual skills are valued to serve a diverse client base. You will build client relationships, explain policy coverages, and handle renewals with clear, timely communication across in-person and phone channels, contributing to customer satisfaction and

Qualifications

• Must be bilingual and able to communicate clearly with clients.
• Ability to analyze, negotiate and compile customer renewals.
• Strong communication and relationship-building skills.

Responsibilities

• Building effective relationships with clients.
• Selling policies to meet clients’ needs and explaining coverages.
• Maintaining strong and effective phone communication with customers and the sales team.
• Providing consistent, accurate and timely communication with clients in person or by phone.

Skills

Bilingual

Communication

Negotiation

Renewals analysis

Job description

Amtex Insurance in Texas is seeking a responsive team member to help clients with policy needs. We provide thorough training, a supportive environment, and opportunities to grow within a collaborative team.

No prior experience required, and bilingual skills are valued to serve a diverse client base. You will build client relationships, explain policy coverages, and handle renewals with clear, timely communication across in-person and phone channels, contributing to customer satisfaction and