Bilingual Insurance Customer Advocate

Amtex Insurance; Lubbock (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Amtex Insurance is seeking a Team Member to help build strong client relationships, explain policy coverages, and support renewals through clear, bilingual communication. This role offers training and a collaborative team environment in which every employee contributes to customer satisfaction.

The successful candidate will engage clients by phone and in person, coordinate with sales representatives, and maintain timely updates to client records, ensuring accurate policy information and

Qualifications

• Ability to communicate with team members and clients.
• Ability to analyze, negotiate and compile customer renewals.
• Must be bilingual.

Responsibilities

• Building effective relationships with clients.
• Selling policies to effectively meet the needs of our clients and explaining policy coverages.
• Strong and effective phone communication with customers and sales representative.
• Providing consistent, accurate and timely communication with clients in person, over the phone, etc.

Skills

Communication with clients

Negotiation and renewals analysis

Bilingual ability

Job description

Amtex Insurance is seeking a Team Member to help build strong client relationships, explain policy coverages, and support renewals through clear, bilingual communication. This role offers training and a collaborative team environment in which every employee contributes to customer satisfaction.

The successful candidate will engage clients by phone and in person, coordinate with sales representatives, and maintain timely updates to client records, ensuring accurate policy information and