Bilingual Front Office Associate — Patient Care & Scheduling

3M HEALTHCARE; Corona (CA); On-site; USD 28,929 - 30,651; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

The Oncology Institute in Torrance, CA is seeking a Front Office Associate to greet patients, collect co-pays, interview for health history, and schedule appointments. Travel to nearby offices is required and mileage is reimbursed.

We value patient-focused, compassionate team members who are bilingual in Spanish and English. A high school diploma or GED is required; medical receptionist experience is preferred. This is a full-time, day-shift role, with an hourly pay range of $21–$22.25.

Qualifications

• High school diploma or G.E.D. required.
• Bilingual in Spanish and English.

Responsibilities

• Greet and check-in patients, collect co-pays and payments.
• Interview patients for health history and current medications.
• Participate in mandatory staff meetings as needed.
• Schedule appointments and answer incoming phone calls.
• Promote TOI's culture of exceptional behavioral standards for customer service.
• Maintain and protect confidentiality and security of all organizational information.

Skills

Bilingual: Spanish & English

Education

High school diploma or GED

Job description

The Oncology Institute in Torrance, CA is seeking a Front Office Associate to greet patients, collect co-pays, interview for health history, and schedule appointments. Travel to nearby offices is required and mileage is reimbursed.

We value patient-focused, compassionate team members who are bilingual in Spanish and English. A high school diploma or GED is required; medical receptionist experience is preferred. This is a full-time, day-shift role, with an hourly pay range of $21–$22.25.