Bilingual Food Server - Casino Dining (English/Mandarin)

Mesquite Entertainment; Mesquite (NV); On-site; USD 17,000 - 23,000; Full time

Job summary

Mesquite Entertainment is seeking a service-focused Food Server to greet guests, explain specials, take orders, serve food and beverages, and pre-bus tables in a fast-paced casino restaurant.

Position offers a starting rate and a higher rate if fluent in English and Mandarin. Must be 21+ with food handler and alcohol awareness cards, and be able to work flexible shifts across a 24/7 operation.

Qualifications

• Must have excellent customer service and communication skills.
• Must be team oriented.
• Must be flexible, adaptable, and self-motivated.
• Must be able to follow procedures.
• Must be able to read, write, and communicate verbally in English.

Responsibilities

• Maintain current and accurate information regarding menu items (preparation, seasoning, ingredients, and plate presentation).
• While taking orders, up-sell appetizers, beverages, and desserts in accordance with restaurant service standards.
• Correctly enter food into the POS system with accuracy to ensure accurate preparation of order.
• Pre-bus tables.
• Present check for payment, thank guests, and invite them back (follow scripting guidelines). Depending on assigned outlet, collection payment by Food Server is required.
• Deliver prepared food to guests, when a Food Runner is unavailable, and return to the table to ensure guest satisfaction.
• Other job-related duties as assigned and instructed by management.

Skills

Customer service

Communication

Teamwork

Reading & English writing

Job description

Mesquite Entertainment is seeking a service-focused Food Server to greet guests, explain specials, take orders, serve food and beverages, and pre-bus tables in a fast-paced casino restaurant.

Position offers a starting rate and a higher rate if fluent in English and Mandarin. Must be 21+ with food handler and alcohol awareness cards, and be able to work flexible shifts across a 24/7 operation.