Bilingual Family Support & Enrollment Specialist

brightpoint.org; Carpentersville (IL); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision insurance, PTO

11 paid holidays, 401(k) with match

Job summary

Brightpoint invites you to join our team as a Family Support Specialist, a frontline role helping families with young children access services and resources. You will ensure eligibility, enroll participants, and coordinate services to improve child and family well-being.

Responsibilities include recruitment, documentation, referral coordination, and collaboration with a multidisciplinary team, with some evening or weekend events and home visits as needed.

Qualifications

• Bachelor’s Degree in Social Work or related field and/or Family Specialist Gateway Level 5 Credential required.
• A year of experience working with families with children under the age of 5 required.
• Knowledgeable of community resources
• Valid driver's license, insurance, and a reliable vehicle required.
• Ability to communicate in both English and Spanish required.

Responsibilities

• Recruits families with children for enrollment in the program, engaging in scheduled recruitment outings on a regular basis, including evening and weekend recruitment events (in-person and/or virtual).
• Completes and obtains all essential documentation to validate the eligibility of all applying families and secures all essential documentation, including the selection criteria form, to ensure that the most eligible families are enrolled in the program.
• Coordinates the placement of eligible children, in the center or home-based program, with the assigned Supervisor, Manager and/or Director.
• Establishes trusting, nurturing relationships with clients/participants.
• Participates with the multidisciplinary team to ensure that all support services are extended to families based on their needs.
• In alignment with the attendance protocol, monitors absenteeism/participation of children, contacts parents and/or conducts team meetings with parents to discern justification for absenteeism/ participation and creates participation plan, as appropriate.
• For Center Based Only: Reports absences of three days or more to Family Support Services Supervisor or assigned Site or Program Supervisor for further follow-up recommendations. For Home-Based only: Reports two consecutive missed visits to Family Support Supervisor or assigned Site or Program Supervisor.
• Provides support to parents, providers and partners to ensure all funding requirements are effectively implemented

Skills

Bilingual: English & Spanish

Knowledge of community resources

Communication with families

Education

Bachelor’s Degree in Social Work or related field

Family Specialist Gateway Level 5 Credential

Job description

Brightpoint invites you to join our team as a Family Support Specialist, a frontline role helping families with young children access services and resources. You will ensure eligibility, enroll participants, and coordinate services to improve child and family well-being.

Responsibilities include recruitment, documentation, referral coordination, and collaboration with a multidisciplinary team, with some evening or weekend events and home visits as needed.