Bilingual Facilitator

Westcare; Fresno (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

WestCare Foundation in Fresno, CA, is seeking an Educational Services Associate to organize, plan, and deliver onsite group education sessions for parents and children within the Celebrating Families Program. The role emphasizes evidence-based curricula, collaboration with a team, and maintaining accurate client records.

The ideal candidate has at least one year in social services, strong communication and organizational skills, bilingual English/Spanish, and the ability to work in a

Qualifications

• Minimum of one year experience in social services or human services preferred.
• Customer service experience is preferred.
• Bachelor's degree in a relevant field preferred or High School Diploma required.

Responsibilities

• Organize, plan, and deliver onsite group education sessions for parents and children.
• Assess families' needs for educational services, including substance use prevention and healthy living skills.
• Facilitate a positive learning environment.
• Provide input at case staffing team meetings.
• Evaluate the progress of participants assigned to their groups.
• Observe participants' behavior and interactions with parents, children, and peers.
• Keep accurate client records/charts.

Skills

Bilingual English/Spanish

Communication skills

Organizational skills

Teamwork

De-escalation

Education

Bachelor's degree preferred (psychology / social work / rehabilitation)

High School Diploma required

Tools

MS Word

MS Excel

Job description

POSITION SUMMARY

Person in this position will be responsible for the organizing, planning, and delivering onsite group education sessions for parents and children in various life skills areas following evidence-based curricula for the Celebrating Families Program. Essential Job Functions include those listed below.

ESSENTIAL JOB FUNCTIONS

• Organize, plan, and deliver onsite group education sessions for parents and children in life skills areas following evidence-based curricula for the Celebrating Families Program.
• Work with team to assess each family\'s need for educational services, including substance use prevention and healthy living skills.
• Facilitate a positive learning environment.
• Provide input at case staffing team meetings.
• Evaluate the progress of the participants assigned to their groups.
• Objectively observe participants\' behavior and interactions with other parents, children, and peers.
• Keep accurate client records/charts.
• Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
• Perform all other duties as assigned.

ESSENTIAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and Competencies

• Ability to exercise good judgment and discretion.
• Ability to work well in a team environment.
• Superior organizational skills.
• Excellent written and verbal communication skills.
• Proficiency in word processing programs, preferably MS Word, and spreadsheet programs, preferably MS Excel. Internet skills.
• Ability to work independently.
• High level of initiative.
• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
• Professional appearance and demeanor.
• Bilingual (fluent in English and Spanish) is required.
• Ability to obtain and maintain a criminal history background check.
• As mandated by the State of California those employees who work at Residential, Outpatient, Sober Living, provide Mental Health Services, Administrative Staff or Transitional Living Facilities must be fully vaccinated and have received a booster. Employees that have requested a Medical or Religious Exemption, which has been approved by Human Resources will be required to test for the virus weekly.
• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
• CPR Certification, First Aid Certification, and an annual Tuberculosis test.

EDUCATION and/or EXPERIENCE

• A minimum of one (1) year of experience working in the field of social services or human services is preferred.
• Customer service experience is preferred.
• Bachelors degree in relevant field (psychology, social work, rehabilitation) is preferred.
• High School Diploma or equivalent is required.

LICENSURE/CERTIFICATION

• Not applicable for this position.

WORKING CONDITIONS

• Work is primarily performed in an office or in a Residential/Outpatient treatment setting.
• Some outdoor activities may be required.
• Must be able to de-escalate situations in the program.

ESSENTIAL PHYSICAL AND MENTAL DEMANDS OF THE JOB

The employee must be able to perform the following essential duties and activities with or without accommodation:

PHYSICAL DEMANDS

• Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 10 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations using approved physical de-escalation techniques.
• Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
• Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
• Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employees essential job functions and to observe client behavior and activities in and out of the facility.
• The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.

MENTAL DEMANDS

• Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
• Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels to exchange ideas, information, instructions, and opinions.

• Requires the ability to work under stress and in emotionally charged settings.
• The ability to defend oneself and clients in mentally/verbally abusive situations using approved mental/verbal de-escalation techniques.