Bilingual Delivery Specialist - Parts & Returns

O'Reilly Automotive Stores; Avon (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles, deliver parts and products to professional customers, and collect money on COD deliveries. The role includes using fleet devices, recording mileage, and performing daily vehicle inspections.

The position emphasizes multi-language ability (Spanish preferred) and customer service, with duties ranging from delivering orders to assisting with merchandising and cashier tasks as needed.

Qualifications

• Strong interpersonal communication skills.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.
• Familiar with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
• Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
• All other duties as assigned.

Skills

Interpersonal skills

Clean driving record

Driver's license

Spanish language

Light store equipment

Customer service

Job description

O'Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles, deliver parts and products to professional customers, and collect money on COD deliveries. The role includes using fleet devices, recording mileage, and performing daily vehicle inspections.

The position emphasizes multi-language ability (Spanish preferred) and customer service, with duties ranging from delivering orders to assisting with merchandising and cashier tasks as needed.