Bilingual Delivery Specialist: Parts & Customer Service

O'Reilly Auto Parts; Mankato (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

Bilingual encouraged

Job summary

O’Reilly Auto Parts is seeking a Delivery Specialist in Minnesota to operate store vehicles, deliver parts to professional customers, and collect COD payments while ensuring safety and accuracy. Bilingual candidates are encouraged to apply, and the role includes handling returns and daily vehicle checks.

The position requires a valid state driver’s license, a clean driving record, and the ability to work in a fast-paced environment with attention to detail and customer service focus.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
• Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
• All other duties as assigned.

Skills

Alphanumeric matching

Interpersonal skills

Adaptability

Driver's license

Driving record

Job description

O’Reilly Auto Parts is seeking a Delivery Specialist in Minnesota to operate store vehicles, deliver parts to professional customers, and collect COD payments while ensuring safety and accuracy. Bilingual candidates are encouraged to apply, and the role includes handling returns and daily vehicle checks.

The position requires a valid state driver’s license, a clean driving record, and the ability to work in a fast-paced environment with attention to detail and customer service focus.