Bilingual Delivery Specialist – Parts & Customer Service

O'Reilly Auto Parts; Illinois; Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Descripción de la vacante

O'Reilly Auto Parts is seeking a Delivery Specialist to maintain and operate store vehicles and deliver parts to professional customers. You will also collect payments on COD deliveries and handle returns.

Bilingual candidates encouraged to apply. The role emphasizes safety, reliability, and customer service in daily delivery operations and store teamwork across shifts. You will complete vehicle inspections, keep equipment secure, and support store operations as needed.

Formación

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsabilidades

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
• Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
• All other duties as assigned.

Conocimientos

Delivery operations

Fleet management

Customer service

Bilingual (Spanish)

Communication skills

Herramientas

Hand-held devices

Vehicle inspection tools

Descripción del empleo

O'Reilly Auto Parts is seeking a Delivery Specialist to maintain and operate store vehicles and deliver parts to professional customers. You will also collect payments on COD deliveries and handle returns.

Bilingual candidates encouraged to apply. The role emphasizes safety, reliability, and customer service in daily delivery operations and store teamwork across shifts. You will complete vehicle inspections, keep equipment secure, and support store operations as needed.