Bilingual Customer Relations Specialist — Growth & Flexible Schedule

Michaeltirabassi; Los Altos (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Michaeltirabassi in Los Altos, California, is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of a successful insurance agency. The ideal candidate will have strong communication and problem-solving skills, with a focus on addressing customer inquiries and enhancing their satisfaction.

This role offers opportunities for internal growth within the team. Candidates who are customer-focused and empathetic will thrive in this collaborative environment where continuous learning is encouraged.

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

Michaeltirabassi in Los Altos, California, is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of a successful insurance agency. The ideal candidate will have strong communication and problem-solving skills, with a focus on addressing customer inquiries and enhancing their satisfaction.

This role offers opportunities for internal growth within the team. Candidates who are customer-focused and empathetic will thrive in this collaborative environment where continuous learning is encouraged.