Bilingual CS Rep (Spanish) – Insurance Team

Tompearsoninsurance; Richmond (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Tompearsoninsurance in Richmond, Virginia, is looking for a Customer Service Representative to join the State Farm Agent Team. This full-time position involves generating exceptional customer experiences and addressing inquiries with meticulous attention.

Ideal candidates will have excellent communication skills and must be bilingual in Spanish. The compensation ranges from $45,000.00 to $65,000.00 per year, and there are numerous opportunities for advancement within the agency.

Qualifications

• Must be bilingual in Spanish.
• Previous customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Bilingual in Spanish

Communication skills

Detail-oriented

Customer service experience

Job description

Tompearsoninsurance in Richmond, Virginia, is looking for a Customer Service Representative to join the State Farm Agent Team. This full-time position involves generating exceptional customer experiences and addressing inquiries with meticulous attention.

Ideal candidates will have excellent communication skills and must be bilingual in Spanish. The compensation ranges from $45,000.00 to $65,000.00 per year, and there are numerous opportunities for advancement within the agency.