Bilingual Community Program Coordinator (Woodland Estates)

Project Access; Charlotte (NC); On-site; USD 33,000 - 34,000; Part time

Benefits offered by this job

Term life insurance

Employee Assistance Program

Safe Harbor 401(k) with 4% company–mæt

Paid time off + 14 paid holidays

TextCare: 24/7 virtual healthcare

Job summary

Project Access in Charlotte, NC seeks a Bilingual Community Program Coordinator for Woodland Estates to design and implement resident-focused programs across four pillars. The role emphasizes outreach, workshops, partnerships, and community events to empower residents in affordable housing communities.

The position is part-time (20 hrs/wk), with afternoon and weekend shifts, and involves coordinating after-school and teen programs, plus supporting food distribution and volunteer programs.

Qualifications

• Experience in community outreach, resident services, social services, education, youth programming, multifamily housing, or a related field preferred; equivalent lived, volunteer, or community-based experience may also be considered.
• Demonstrated ability to build relationships, engage residents, and conduct proactive outreach in a community-based setting.
• Strong work ethic, reliability, and willingness to take initiative in a role that requires independence, follow-through, and consistent resident engagement.
• Experience or comfort working with youth, families, older adults, and diverse populations.
• Commitment to creating a welcoming, inclusive, and supportive environment for residents.
• Bachelor’s degree in Social Work, Human Services, Education, Community Development, or a related field preferred, but not required.
• Proficient with MS Office (Excel, Word, Publisher, Outlook). Basic with Adobe Acrobat, Canva, Salesforce, Concur.
• The physical activity of this position includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, which includes boxes of food for a supplemental food distribution program.

Responsibilities

• Implement core programs and services, including Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs aligned with four pillars.
• Coordinate and oversee an after-school program and teen program with homework help and enrichment activities.
• Independently plan, prepare, and facilitate resident-facing workshops and group sessions; deliver topics when partners unavailable.
• Develop & maintain partnerships with local providers to deliver services and workshops.
• Plan & facilitate community-building events fostering safe relationships among residents.
• Provide residents with information & referrals to access community resources, linking with nonprofit partners.
• Support food distribution needs including maintaining food bank partnerships and distribution management.
• Develop and maintain strong relationships with property management; schedule regular communications.
• Organize monthly outreach including door-to-door, digital/virtual, and on-site presence.
• Recruit, train, and oversee volunteers and interns supporting programming at the Resource Center.
• Use personal car to acquire supplies, attend offsite meetings (IRS mileage rate).
• Publish monthly newsletters and calendar of events.
• Collect and submit program outcomes data, focusing on social impact metrics.
• Provide input and adhere to budgets for resident service programs; authorize contractor funds when needed.

Skills

Community outreach

Resident services

Relationship building

Independent work

Youth programming

Education

Bachelor’s degree preferred

Tools

MS Office

Adobe Acrobat

Canva

Salesforce

Concur

Job description

Bilingual Community Program Coordinator (Woodland Estates)

Project Access provides programs and services to over 27,000 children, families, and seniors living in affordable housing communities across the country. We strive to empower residents of affordable housing communities through our onsite services, aiming to create pathways for self-reliance and personal growth.
Join the Project Access team and create impact in the lives of our residents. Hear from them and how their lives have changed: www.project-access.org/success-stories/

The Community Activities & Services Coordinator designs and implements programs that enhance community life for residents of all ages. They serve as a vital link between residents and services, creating value through targeted initiatives that address community needs. This role requires an innovative, proactive individual who excels in an autonomous environment, driving positive long-term outcomes through an understanding of the communities in which they serve.

What you'll do

• Implement core programs and services, which include connecting, engaging, and empowering residents across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs through community engagement aligned with our four pillars.
• Coordinate and oversee an after-school program and teen program encompassing homework assistance and educational enrichment activities.
• Independently plan, prepare, and facilitate resident-facing workshops and group sessions. When external partners are unavailable, deliver core topics directly to maintain consistency and resident engagement.
• Develop & maintain partnerships with local providers to deliver services and workshops.
• Plan & facilitate community-building events that foster safe and meaningful relationships between community members.
• Provide residents with information & referrals to access community resources and services, specifically connecting residents with nonprofit partners who deliver services within our four pillars framework.
• Support food distribution needs in the community, including maintaining food bank partnerships and distribution management.
• Develop and maintain strong relationships with the property management team, scheduling regular communication sessions.
• Organize and conduct monthly outreach requirements including door-to-door outreach, digital/virtual outreach, and physical presence in high-traffic locations.
• Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.
• Use personal automobile to acquire program supplies and donations and attend offsite meetings (mileage reimbursed at IRS rate).
• Publish monthly newsletters and calendar of events.
• Collect & submit program outcomes data with emphasis on social impact data collection to measure outcomes within our four pillars.
• Provide input and adhere to budgets for resident service programs, including authority to utilize funds for contractors when needed.

What you'll bring

• Experience in community outreach, resident services, social services, education, youth programming, multifamily housing, or a related field preferred; equivalent lived, volunteer, or community-based experience may also be considered.
• Demonstrated ability to build relationships, engage residents, and conduct proactive outreach in a community-based setting.
• Strong work ethic, reliability, and willingness to take initiative in a role that requires independence, follow-through, and consistent resident engagement.
• Experience or comfort working with youth, families, older adults, and diverse populations.
• Commitment to creating a welcoming, inclusive, and supportive environment for residents.
• Bachelor’s degree in Social Work, Human Services, Education, Community Development, or a related field preferred, but not required.
• Proficient with MS Office (Excel, Word, Publisher, Outlook). Basic with Adobe Acrobat, Canva, Salesforce, Concur.
• The physical activity of this position includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, which includes boxes of food for a supplemental food distribution program.

Credentials/Certifications

• Valid Driver’s License, clean driving record, and current automobile insurance
• CPR & First Aid certified (or obtained within 90 days of hire)Successful completion of background check

The details:

• This is a part-time, non-exempt position (20 hrs/wk)
• Schedule:
• Tuesday through Friday: 2pm – 6pm
• Saturday: 10am – 2pm
• Location : Woodland Estates Apartments, 6147 Winged Elm Ct, Charlotte, NC 28212
• Wage: $24-$25/hr
• Benefits offered :
• Term life insurance and an Employee Assistance Program
• Safe Harbor 401(k) with 4% company match
• Paid time off + 14 paid holidays
• TextCare: 24/7 virtual healthcare by text, phone, or video, for you and your household

Project Access, Inc. is an at-will and equal opportunity employer, committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community. Our hiring practices are designed to identify and welcome talented individuals regardless of their race, ethnicity, cultural background, religious beliefs or practices, gender identity or expression, relationship status, age, neurotype, physical or sensory abilities, sexual orientation, military service history, or any other aspect of their identity protected by law. We believe that a diverse team leads to better ideas, more innovative solutions, and a stronger community impact. Our goal is to foster an environment where everyone can thrive and contribute their unique perspectives and skills.

The pay range for this role is:

24 - 25 USD per hour (Woodland Estates - NC)