Bilingual Central Scheduler

US Physical Therapy; Sanford (ME); On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare company in Sanford, United States, is seeking a highly organized Bilingual Central Scheduler. The role focuses on coordinating patient appointments and procedures, ensuring efficient operations while providing excellent customer service. Candidates should have 2-3 years of scheduling experience in a healthcare setting and be proficient in scheduling software and Microsoft Excel. An education background in healthcare administration is preferred. An excellent benefits package is available, including health, dental, and generous paid time off.

Benefits

401k

Health insurance

Paid time off

Employee Assistance Program

Qualifications

• 2-3 years of scheduling or related administrative experience, preferably in healthcare.
• Knowledge of medical terminology and healthcare regulations preferred.
• Ability to manage high-volume scheduling effectively.

Responsibilities

• Manage and maintain centralized scheduling system.
• Coordinate patient appointments and follow-ups.
• Ensure compliance with healthcare regulations.

Skills

Scheduling experience

Proficiency in Microsoft Excel

Excellent communication skills

Customer service orientation

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Healthcare Administration

Tools

Scheduling software

Microsoft Office Suite

Job description

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 27 outpatient clinics, and we are still growing, so join our company and grow with us!

Job Description

We are seeking a highly organized and efficient Bilingual Central Scheduler to join our team in Sanford, United States. The ideal candidate will be responsible for coordinating and managing appointments, procedures, and resources across our healthcare facility, ensuring smooth operations and optimal patient care.

• Manage and maintain the centralized scheduling system for multi-disciplinary services.
• Coordinate patient appointments, procedures, and follow-ups using scheduling software
• Communicate effectively with patients, healthcare providers, and staff to schedule and confirm appointments.
• Resolve scheduling conflicts and make necessary adjustments to maximize efficiency
• Ensure compliance with healthcare regulations and organizational policies
• Collaborate with various departments to streamline scheduling processes
• Handle patient inquiries and provide excellent customer service
• Maintain accurate and up-to-date patient records in the scheduling tracking system.

Qualifications

• Proven experience (2-3 years) in scheduling or related administrative role, preferably in a healthcare setting
• Proficiency in scheduling software and Microsoft Office Suite, especially Excel
• Excellent time management and multitasking skills
• Strong written and verbal communication abilities
• Demonstrated problem-solving skills and attention to detail
• High school diploma or equivalent required; Associate's or Bachelor's degree in Healthcare Administration or related field preferred
• Knowledge of medical terminology and procedures preferred
• Familiarity with healthcare regulations and compliance standards
• Ability to work in a fast-paced environment and handle high-volume scheduling
• Strong organizational skills and ability to prioritize tasks effectively
• Customer-oriented mindset with a commitment to providing exceptional service

Additional Information

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

• Excellent benefits package including 401k, health, dental, vision, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive