Bilingual Case Manager

Florida United Methodist Children's Home; Town of Florida, Northern (NY, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off

10 paid holidays per year

Retirement match (up to 5%)

Tuition reimbursement

Educational and training opportunities

Discounted Montessori tuition

Job summary

Residing Hope is seeking a full-time, exempt case manager to support youth and families in Enterprise, FL. The role requires bilingual English/Spanish communication, strong organizational skills, and the ability to manage multiple caseloads while maintaining regulatory compliance.

Responsibilities include coordinating admissions, assessments and service plans, and serving as a liaison with families, sponsors, and external agencies. Evening/weekend hours may be required to meet program needs.

Qualifications

• Bilingual Spanish/English required.
• Strong organization and time-management skills.
• Ability to handle multiple caseloads and meet deadlines.

Responsibilities

• Maintain client caseloads with regular documentation in accordance with regulations.
• Coordinate admission requirements, assessments and Individual Service Plans within timeframes.
• Liaise with youth, family, sponsors and external agencies; participate in weekly case reviews.

Skills

Bilingual (Spanish/English)

Organizational skills

Multitasking

Communication

Education

Bachelor's degree in behavioral sciences / human services / social services

Job description

This is a permanent, full-time, exempt (salaried) position, working from Tuesday to Saturday 1:00 PM to 10:00 PM. This position is located in Enterprise, FL.

Do you believe that every child deserves a healthy, happy, nurturing environment in which to grow? Are you an individual who desires to dedicate your career to enriching the lives of children and families? If so, we look forward to you joining Residing Hope where you can make a positive difference to children and families in need.

How We Help Children in Need

At Residing Hope, we believe that children and families should be empowered to experience the transforming love of Christ through evidence-based care and holistic services. This is reflected in our work as we care for children in crisis, including those abused, abandoned or neglected.

We give love, hope, and a place to live to more than 500 children through group homes, foster care, an independent living program, and specialized therapy.

Why Residing Hope?

• Competitive insurance plans, including health, dental, vision, life insurances, and more
• Work life balance, including flexible scheduling, generous paid time off plans and ten paid holidays per year
• Retirement benefits with up to a 5% contribution match
• Educational tuition reimbursement and certification incentives
• Incredible training opportunities
• Discounted tuition rates to our onsite Montessori school

What You Need

• Bachelor’s degree in the behavioral sciences, human services, or social services fields.
• Two years of child welfare and/or case management experience is preferred.
• Valid Florida’s Driver's License
• Proof of Immunizations

Essential Duties and Responsibilities

• Fluently speaks, reads and writes in Spanish and English is required
• Sensitivity to the service population’s cultural and socioeconomic characteristics
• Excellent organization skills with the ability to successfully meet deadlines
• Ability to multi-task and manage client caseloads
• This position regularly requires flexible work hours based on the needs of the program to include evening and weekend work.
• Acts as a primary point of contact and liaison for the youth, family, identified sponsors, and external agencies.
• Responsible for the completion of admission requirements, assessments and Individual Service Plans within regulatory timeframes and including the participation of the youth, family, and potential sponsors.
• Responsible for participating in weekly case reviews and providing comprehensive case updates in both oral and written formats.
• Provides assessment of the relationship between the youth and the sponsor, utilizing safe screening methods to ensure that the identified sponsor is an appropriate placement for the youth.
• Provides direct assistance to the sponsor to ensure thorough completion of documentation required for timely release of the youth.
• Evaluate the child’s/youth’s/family’s progress toward goal attainment on a designated basis in line with individual service planning and discharge plan goals.
• Responsible for taking the lead role in making the transfer and release recommendations, as well as coordinating the release of a youth from care in accordance with regulatory timeframes.
• Ensure assigned case records meet documentation standards as defined by both federal and state regulations.
• Demonstrates knowledge of and familiarity with the Florida United Methodist Children’s Home along with the Board of Child Care and Office of Refugee Resettlement Policy and Procedures relating to the care and supervision of Unaccompanied Children. This includes knowledge of legal background and authority governing the practice as related to working with Unaccompanied Children.
• Ensure filing compliance in accordance with ORR and state regulations related to position documentation responsibility.

EQUAL EMPLOYMENT OPPORTUNITY

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

House Bill 531 (2025) Requires that we provide the following link that we screen all applicants through the Clearinghouse https://info.flclearinghouse.com

As part of our commitment to safety and child protection, Residing Hope requires all candidates for positions with access to children and teens to complete the Diana Screen®. The Diana Screen is a scientifically validated online sexual risk screen designed to help identify individuals who may not recognize appropriate sexual boundaries between adults and children. It is not a test of intelligence, but a tool to measure attitudes and potential risk.