Bilingual Caregiver

Comprehensive Health Services; San Diego (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health & Welfare benefits

Job summary

Comprehensive Health Services seeks a Caregiver in San Ysidro, CA to provide compassionate daily care for families and unaccompanied children in government facilities. You will assist with ADLs, monitor wellbeing, and maintain safe, sanitary living spaces while coordinating with medical and support staff.

The role requires at least 1 year in relevant human services, bilingual English/Spanish, and trauma-informed care knowledge.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of experience in childcare, healthcare, social services, or related fields.
• Bilingual in English and Spanish, both verbally and in writing.
• Knowledge of trauma-informed caregiving principles.

Responsibilities

• Deliver attentive, respectful daily care to individuals and families, prioritizing safety, dignity, and well-being.
• Assist with activities of daily living (ADLs) including bathing, dressing, toileting, diaper changes, grooming, and personal hygiene.
• Distribute and monitor meals, infant formula, water, snacks, clothing, blankets, hygiene kits, and other supplies while maintaining accountability.
• Monitor the well-being of children and families and report medical concerns, abuse, neglect, trafficking, or distress.
• Provide trauma-informed care and emotional support, promoting a safe and respectful environment.
• Maintain supervision and accountability of assigned individuals during daily activities, meals, and rest periods.
• Accurately document caregiver activities, welfare checks, and incidents per policies and procedures.
• Maintain a clean, sanitary living environment and assist with housekeeping tasks.
• Coordinate with government personnel, medical staff, interpreters, and transportation teams to ensure continuity of care.
• Respond to emergencies by following safety and medical protocols with calm professionalism.
• Maintain confidentiality and respect for rights and privacy of individuals.
• Comply with government policies, child welfare standards, security procedures, and contract requirements.

Skills

Bilingual English/Spanish

Trauma-informed care

Interpersonal skills

Communication skills

Crisis management

Education

High school diploma or GED

Job description

Location

San Ysidro, CA

Clearance Level

HRPT

Primary Function

The Caregiver provides compassionate, professional, and trauma-informed care to family units and unaccompanied children (UACs). Working in government processing facilities, Caregivers meet individuals' daily physical, emotional, and personal care needs while ensuring they are treated safely, humanely, and with dignity.

The Caregiver serves as a frontline humanitarian professional responsible for supporting the health, welfare, and safety of assigned groups by providing essential daily care, maintaining a secure and sanitary environment, documenting services provided, and coordinating with government personnel, medical providers, interpreters, and other support staff.

All services shall be provided in accordance with established standards, principles, and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Acuity International is recognized. Actively support and uphold the Company's stated vision, mission, and values.

The pay rate for this position is $18.26/hr. + $5.42/hr. Applicable Health & Welfare benefits (must be used towards insurance or retirement).

Duties and Responsibilities

• Deliver attentive, respectful daily care to individuals and families, prioritizing their safety, dignity, and well-being.
• Assist with activities of daily living (ADLs), including bathing, dressing, toileting, diaper changes, grooming, and other personal hygiene needs appropriate to the individual's age and condition.
• Distribute and monitor meals, infant formula, water, snacks, clothing, blankets, hygiene kits, and other essential supplies while maintaining accountability of issued items.
• Continuously monitor the physical, emotional, and behavioral well-being of children and families, identifying and immediately reporting medical concerns, signs of abuse, neglect, trafficking, or emotional distress.
• Provide trauma-informed care and emotional support by comforting distressed children, reducing anxiety, and promoting a safe, stable, and respectful environment.
• Maintain direct supervision and accountability of assigned children and family units during daily activities, movement throughout the facility, meals, hygiene, and sleeping periods.
• Accurately document caregiver activities, welfare checks, incidents, and services provided in accordance with policies, contract requirements, and facility procedures.
• Maintain a clean, sanitary, and organized living environment by assisting with housekeeping tasks, disinfecting common areas, and ensuring sleeping and hygiene areas remain safe and orderly.
• Coordinate with government personnel, medical staff, interpreters, transportation teams, and other support personnel to ensure continuity of care and timely resolution of individual needs.
• Respond appropriately to emergencies and critical incidents by following established safety, medical, and security protocols while maintaining a calm and professional demeanor.
• Treat every individual with dignity, professionalism, cultural sensitivity, and respect, maintaining confidentiality and protecting the rights and privacy.
• Comply with all government policies, child welfare standards, security procedures, contractual requirements, and applicable federal regulations while maintaining readiness to support 24-hour humanitarian operations across multiple processing facilities.

Job Requirements

• High school diploma or equivalent (GED) required.
• Minimum of one (1) year of experience in childcare, healthcare, social services, education, behavioral health, residential care, emergency response, humanitarian assistance, or a related human services field.
• Must have training in the following skills: personal care and toileting for children; basic hygiene and infection control; maintaining a clean, safe, and healthy environment; basic first aid and emergency procedures; understanding abuse and neglect.
• Bilingual - Ability to communicate effectively in English and Spanish, both verbally and in writing.
• Knowledge of trauma-informed caregiving principles.
• Ability to work compassionately with children and vulnerable populations.
• Strong interpersonal and communication skills.
• Ability to remain calm and professional during emergencies and high-stress situations.
• Ability to identify medical or behavioral concerns requiring immediate attention.
• Ability to work effectively with individuals from diverse cultural and linguistic backgrounds.
• Strong organizational and time management skills.
• Must be a U.S. citizen or a person lawfully admitted to the United States for permanent residence.
• Must be at least 18 years of age.
• Must have a valid driver's license.
• Must have a record of immunizations.
• Must be able to pass a required government background investigation and obtain all required security clearances.
• Ability to work rotating shifts, including nights, weekends, holidays, and overtime as required.

Preferred Qualifications

• Associate's or Bachelor's degree in Social Work, Human Services, Psychology, Child Development, Nursing, Education, Criminal Justice, or a related field.

Physical Requirements and Work Conditions

• Ability to stand and walk for extended periods.
• Ability to bend, kneel, crouch, and lift up to 40 pounds.
• Ability to safely assist infants, children, and adults with mobility and daily care activities.
• Ability to respond quickly to emergency situations.
• Ability to work within secure government facilities operating on a 24-hour basis.