Bilingual Care Manager

IQVIA Inc.; Remote; USD 40,000 - 60,000; Full time

Job summary

A healthcare solutions company is seeking a Bilingual Sr/Care Manager for Patient Support Services. In this remote position, you will perform outbound calls to gather eligibility information, assist customers with pharmacy-related services, and contact insurance companies for prior authorizations. Required qualifications include being bilingual in English and Spanish, a High School Diploma, and at least one year of experience in medical billing or insurance verification.

Qualifications

• Bilingual in English and Spanish required.
• High School Diploma or equivalent; some college preferred.
• Minimum one year experience in medical billing or insurance verification.

Responsibilities

• Perform outbound calls to obtain eligibility information.
• Assist customers with pharmacy-related services through inbound calls.
• Contact insurance companies for benefit investigations.

Skills

Bilingual in English and Spanish

Data entry experience

Proficiency in Microsoft Suite programs

Education

High School Diploma or equivalent

Some college preferred

Job description

A company is looking for a Bilingual Sr/Care Manager, Patient Support Services - Remote.

Key Responsibilities

• Perform outbound calls to obtain eligibility information and document accurately
• Assist customers with pharmacy-related services through inbound calls
• Contact insurance companies for benefit investigations and provide prior authorization support

Required Qualifications

• Bilingual in English and Spanish
• High School Diploma or equivalent; some college preferred
• Minimum one year experience in medical billing, reimbursement, or insurance verification
• Previous data entry experience with a typing speed of 30wpm or more
• Must be computer savvy and proficient in Microsoft Suite programs