Bilingual Car Wash & Detail Operations Supervisor

DealerFLEX; Fort Lauderdale (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

DealerFLEX is seeking a driven Dealership Wash & Detail Supervisor, bilingual in English and Spanish, to lead daily operations in our vehicle wash department in Fort Lauderdale, FL. This role is vital to maintaining high service standards, supporting team development, and ensuring operational efficiency.

The ideal candidate is hands-on, detail-oriented, and business-minded, with a passion for delivering exceptional customer service and driving team success.

Qualifications

• Minimum 1-2 years of supervisory or team lead experience in automotive or service operations.
• Bilingual in English and Spanish, with the ability to communicate effectively with customers in both languages.
• Clean motor vehicle record and valid driver's license held for at least 4 years.
• Proven ability to lead teams in a high-volume, fast-paced environment.

Responsibilities

• Oversee day-to-day workflow in wash and recon operations.
• Prioritize tasks to ensure timely service completion and client satisfaction.
• Enforce safety protocols, company policies, and compliance standards.
• Maintain high-quality standards through regular inspections and coaching.
• Supervise wash team members and hold them accountable for performance.
• Drive productivity while promoting continuous improvement and development.
• Provide mentorship, training, and recognition to support employee growth.
• Act as a liaison between internal teams and dealership clients.
• Promote strong client relationships through professional communication and service.
• Navigate scheduling platforms and reporting tools to manage workflow.
• Provide timely updates and resolve issues proactively.
• Monitor wash quality and ensure every vehicle meets dealership standards before delivery.
• Coordinate vehicle flow to minimize downtime in service operations.
• Perform start-up, calibration, and shutdown procedures for all wash equipment.
• Participate in meetings, training, and company-wide communication channels.

Skills

Bilingual English/Spanish

Supervisory experience

Customer service

Time management

Education

High school diploma or equivalent

Tools

Scheduling platforms

Payroll platforms

Job description

DealerFLEX is seeking a driven Dealership Wash & Detail Supervisor, bilingual in English and Spanish, to lead daily operations in our vehicle wash department in Fort Lauderdale, FL. This role is vital to maintaining high service standards, supporting team development, and ensuring operational efficiency.

The ideal candidate is hands-on, detail-oriented, and business-minded, with a passion for delivering exceptional customer service and driving team success.