Bilingual Branch Wholesale Product Specialist (Spanish)

The Sherwin-Williams Company; Pineville (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

The Sherwin-Williams Company is hiring a Wholesale Product Specialist at Store #2214 in Pineville, NC. The role focuses on assisting commercial paint customers, recommending Sherwin-Williams products, and delivering high-quality service in-store and over the phone.

Starting pay is $16/hour. You will process sales, tint/mix products to customer specs, and help maintain store appearance while meeting sales goals. Evening/weekend shifts may be required.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted driver's license.
• Able to read, write, understand, and communicate in English and Spanish.

Responsibilities

• Assist customers in person and over the phone by determining needs and presenting products.
• Process sales transactions accurately and per policies.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specs.
• Clean store equipment and area.
• Assist in deliveries as needed.
• Stay knowledgeable on products and discuss options.

Skills

Bilingual English/Spanish

Driver's license

Customer service

Work authorization (US)

Education

High school diploma or GED

Job description

The starting pay for this role is $16/hour
Position: Full-Time
The individual selected for this role will be expected to work at Store #2214, located at: 515 N Polk Street, Pineville, NC 28134

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Maintain precise work order files and formulas
• Tint and mix products, as needed, to customer specifications
• Clean store equipment
• Assist in making deliveries, as needed
• Remain knowledgeable on products offered and discuss available options
• Suggest ways to improve sales

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment