Bilingual Banking & Customer Service Specialist

First National Bank Texas; Cross Roads (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

First National Bank Texas is seeking a friendly Teller to join our Cross Roads branch. Under direct supervision, you will handle cash transactions, serve customers, and support a high-volume sales environment.

You will evaluate customer relationships, cross-sell bank products, and follow established policies. The position requires 18+, a high school diploma (or equivalent), flexible evenings/weekends, background check clearance, and teamwork.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Skills

Customer service

Teamwork

Flexibility

Cash handling

Education

High school diploma/equivalent

Job description

First National Bank Texas is seeking a friendly Teller to join our Cross Roads branch. Under direct supervision, you will handle cash transactions, serve customers, and support a high-volume sales environment.

You will evaluate customer relationships, cross-sell bank products, and follow established policies. The position requires 18+, a high school diploma (or equivalent), flexible evenings/weekends, background check clearance, and teamwork.