Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Groesbeck (TX); On-site; USD 15,000 - 20,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions

Medical, dental, & vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'REILLY Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management with daily tasks.

Responsibilities include greeting customers, assisting with parts selection, processing transactions, handling exchanges/returns, and addressing complaints. The role may involve image updates, stocking, and light field service where allowed by law.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist with merchandise selection.
• Support professional customers as needed and directed.
• Answer store phone calls, look up parts, quote prices, and promote related items.

Skills

Customer service

Multitasking

Spanish language

Alphanumeric matching

Job description

O'REILLY Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management with daily tasks.

Responsibilities include greeting customers, assisting with parts selection, processing transactions, handling exchanges/returns, and addressing complaints. The role may involve image updates, stocking, and light field service where allowed by law.