Bilingual Analyst Case Management – Field – Must reside in Mid-Miami Florida Area

CVS Health; Tallahassee (FL); Sur place; USD 29 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Résumé du poste

CVS Health is seeking a motivated Case Management Coordinator in the Miami area to coordinate member care and optimize wellness through telephonic and face-to-face interactions. This full-time role requires 50-75% travel to meet members in Miami-Dade County, bilingual English/Spanish, and a Bachelor’s degree in social work or a related field.

Schedule is Monday–Friday, 8:00am–5:00pm, with comprehensive benefits.

Qualifications

• Bilingual English and Spanish required.
• 1+ year of experience in behavioral health or long-term care.
• Proficient with Microsoft Word, Excel and Outlook.

Responsabilités

• Assess, plan, implement and coordinate all case management activities with members.
• Manage a caseload of supportive and medically complex members.
• Coordinate with PCPs, obtain prior authorizations, review medications and connect to community resources.

Connaissances

Bilingual English/Spanish

Microsoft Word

Excel

Outlook

Formation

Bachelor's degree in social work or related field

Description du poste

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

• Candidates must be located in Miami Dade county, in the Mid Miami Area.
• This role will require 50-75% travel for face-to-face visits with members in Miami Dade.
• Schedule is Monday-Friday, 8:00am-5:00pm, standard business hours.

We are seeking self-motivated, energetic, detail oriented, highly organized, tech-savvy Case Management Coordinator to join our Case Management team. This opportunity offers a competitive salary and full benefits. Our organization promotes autonomy through a Monday Friday working schedule, paid holidays, and flexibility as you coordinate the care of your members. Case Management Coordinator is responsible for telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness. Case Management Coordinator will effectively manage a caseload that includes supportive and medically complex members. Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration. Case Management Coordinators will determine appropriate services and supports due to member's health needs; including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports.

Required Qualifications

• Bilingual, English, and Spanish.
• Must reside in Mid-Miami FL area
• 1+ year of experience in behavioral health or a long-term care setting.
• Computer proficiency in Microsoft Word, Excel, and Outlook required
• Willing and able to travel 50-75% of their time to meet members face to face in Miami Dade County and surrounding areas in FL.

Preferred Qualifications

• Strongly prefers previous field Case management and discharge planning experience
• Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
• Effective communication skills, both verbal and written
• Managed Care experience

Education

• Bachelor's degree required, preferably in social work or related field required

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The Typical Pay Range For This Role Is

$21.10 - $40.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/13/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.