Bilingual Administrative Professional

Dempsey Uniform & Linen Supply; Jessup (Lackawanna County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly Pay

PTO & Holidays

Health, Dental, Vision Insurance

401k with company match

Company-Paid Life and Disability Ins

Job summary

Dempsey Uniform & Linen Supply, headquartered in Jessup, PA, is seeking a Bilingual Administrative Professional for front desk and HR support. The role includes handling reception, clerical tasks, and supporting HR and customer service with confidential records.

The ideal candidate will be bilingual in Spanish and English, possess strong organizational and communication skills, and be capable of handling sensitive information with professionalism.

Qualifications

• Bilingual Spanish speaking required and able to communicate clearly
• Strong verbal and written communication skills with confidentiality
• Proficient with Microsoft Office and related software; able to learn payroll/HR systems

Responsibilities

• Greet visitors, answer phones, manage mail and general reception duties.
• Provide clerical support to HR and Customer Service.
• Maintain confidential employee and applicant records accurately.

Skills

Bilingual Spanish

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Problem-solving

Office software proficiency

Education

Associate degree

Tools

Microsoft Office Suite

HRIS

Payroll management software

Job description

Title: Bilingual Administrative Professional - Front Desk & HR Support (Spanish Speaking)

About Us

Become a key member of our dynamic team at the corporate headquarters in Jessup, PA, as a Bilingual Administrative Professional. This role is crucial for showcasing our values and involves performing front desk reception and a variety of essential receptionist and administrative duties in support of human resources and customer service.

What You’ll Do

• Greet and assist visitors, answer phones, manage incoming/outgoing mail.
• Provide clerical support to the HR department and Customer Service.
• Maintain the integrity and confidentiality of customer and employment files, documentation, and records.
• Answer frequently asked questions from applicants and employees regarding standard policies, benefits, hiring processes, etc.; refer more complex questions to appropriate HR staff or management.
• Support new employee processing, file maintenance, and other administrative tasks.
• Assist with new hire orientation, compliance training, and other assigned trainings.
• Perform periodic audits of HR files and records to ensure all required documents are collected, filed appropriately, and record retention compliance is maintained.
• Assist with planning and executing special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• May assist with payroll functions, including timekeeping, paid time off management, processing, fixing processing errors, distributing checks, and answering employee questions.
• Act as a liaison between the organization and external partners, providers, and vendors, including unemployment compensation, health, disability, and retirement plan providers.
• Perform other duties as assigned.

Qualifications

• Excellent verbal and written communication skills (Bilingual/Spanish Speaking Required).
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills, attention to detail, and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Ability to work collaboratively and independently.
• Basic accounting and analytical skills.
• Highly reliable work attendance and performance record.
• Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), HR analytics metrics, and similar computer applications.
• Associate degree in a related field required.
• Prior related office experience required.
• Must be able to meet the physical requirements of the position with or without reasonable accommodations: prolonged periods of sitting at a desk and working on a computer; and must be able to lift up to 15 pounds at times.
• Weekly Pay
• Paid Time Off and Holidays
• Health, Dental, and Vision Insurance
• 401k with Generous Company Match
• Company-Paid Life and Disability Insurances

Join us in Jessup, PA, and embark on a fulfilling career as a Bilingual Administrative Professional, contributing to the success of our dynamic corporate team.

Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.

COMPANY DESCRIPTION

Since its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition. At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick‑up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services.

Technology Leadership

Dempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey’s state‑of‑the‑art processing facility in Jessup, PA opened to both local and industry acclaim for its technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.

Financial Strength

Dempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well‑developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.

Environmental Leadership

Dempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources. Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment.

Continuity for Keeping Promises

The Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promises will be there to fulfill them.

It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises.