Bike Tour Guide/Rentals

Clearly Tahoe Rentals; Nevada (IA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a passionate Bike Tour Guide to lead outdoor adventures in a beautiful environment. This role involves not only guiding guests through scenic routes but also ensuring their safety and enjoyment through engaging educational lectures. As a part-time position, it offers flexibility and the chance to work in a dynamic, outdoor setting. Ideal candidates will have a strong background in customer service and biking skills, along with the ability to manage on-site operations effectively. Join a team that values performance and offers exciting perks, including bonuses and discounted recreational experiences.

Benefits

Performance Based Bonuses

Discounted Recreational Experiences

Shop Discounts

Team Activities

Outdoor Work Environment

Occasional Wildlife Sightings

Qualifications

• Must be fluent in English and able to lift 50lbs.
• 2 Years customer service experience and related experience required.

Responsibilities

• Oversee team activities and ensure safety during tours.
• Check weather conditions and transport staff and supplies.
• Conduct educational tours and provide safety instructions.

Skills

Customer Service

Emergency Response Procedures

Biking Skills

Multi-tasking

Self-starter

Education

High School Diploma

Tools

Biking Equipment

Computer Systems

Job description

Bike Tour Guide | Zephyr Cove, NV
Part-Time (16-32 hours) / Seasonal (8 Months)

Job Description
On-site supervisor will be responsible for both implementing and overseeing on-site activities and day-to-day operations. On-site supervisor will work as a guide to facilitate activities and services and be responsible for all guide-related responsibilities and duties in addition to operational oversight. Candidates should have a background in customer service, management, and emergency response procedures. This position offers scheduling flexibility, performance-based bonuses as well as gratuity. Additional benefits are available for full-time, year-round staff.

On-site supervisor will be responsible for preparing for upcoming tours which may include transporting and setting-up equipment, checking the weather conditions, and facilitating the arrival of guests. As a supervisor-level guide at this location, On-site supervisor will be responsible for checking-in and outfitting participants upon arrival and ensuring they have completed liability waivers prior to participation in scheduled activity. Supervisor-level guide will be responsible for providing on-site safety lecture to all participants and will be expected to assist guests with basic instruction and use of equipment. Supervisor-level guide will take guests along a designated tour route while conducting an educational lecture which includes historical information, environmental facts, and statistical data. Supervisor-level guide will be responsible for entertaining guests and ensuring they have the safest and most enjoyable experience. Supervisor-level guide will be responsible for break-down and clean-up as well as routine maintenance, safety checks, and training. Secondary tasks include scheduling assistance, training of new guides, pre and post-season maintenance and assembly.

Primary Responsibilities
– Check weather conditions and determine operating limitations (if any) for the day.
– Transport staff and supplies to and from operating location.
– Set-up and break-down equipment.
– Facilitate the arrival of pre-scheduled guests.
– Check-in and outfit participants upon arrival.
– Provide safety lecture and instruction.
– Conduct scheduled tour.
– Implement Emergency Action Plans when necessary.
– Oversee team in fast-paced environment.
– Conduct routine safety and maintenance checks.
– Help train new team members.
– Regularly inspect and clean equipment.
– Complete daily reports.
– Cancel guests in the event of unfavorable conditions.
– Submit needs list for supply orders.

Job Types: Full-time/Part-time, Seasonal (8 Months)

Compensation/Salary:
Training Rate: $14.00/hour (Nevada)
Starting Rate: $20.00 per hour

Benefits:

• Performance Based Bonuses
• Discounted Recreational Experiences
• Shop Discounts
• Team Activities
• Outdoor Work Environment
• Occasional Wildlife Sightings

Schedule:

Part Time (2-3 days/week)
Full Time (4-5 days/week)

Shifts:

• 5×8
• 10 hour shift
• 8 hour shift
• 6 hour shift

NOTE: All shifts are in the afternoon and evening. Schedule may vary seasonally.

Ability to commute/relocate:

• Clearly Tahoe
  212 Elks Point Road
  Zephyr Cove, NV 89448
  NOTE: Must be able to reliably commute or relocate before starting work (Required)

Job Qualifications:

• Must be fluent in English
• Able to lift 50lbs
• Proficient biking and maintenance skills.
• Clean driving record
• 2 Years customer service experience
• 2 Years related experience.

Preferred Skills:

• Ability to multi-task
• Proficient in computer systems
• Self-starter
• Ability to drive and park a trailer

Required License/Certification:

• Valid Driver’s License
• American Red Cross First Aid/CPR Certification