Bike Shop Sales Pro & Hospitality Guide

Trek Retail Corporation; Meadow Acres (WY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Flexible and fun culture

Competitive health care – PPO & HDHP

Flexible Spending Accounts (FSA)

401(k) with match and ESOP

Tuition Reimbursement up to $15,000

Employee discounts on all product

Deep partner retail discount

Job summary

Trek Store Cow Hollow is seeking Sales Associates to deliver exceptional hospitality and help customers reach their cycling goals. You will guide shoppers through product knowledge, equipment selection, and services to ensure a great riding experience.

You will develop sales and product knowledge, participate in daily huddles, and follow Trek's Guide Sales Process while aiming to meet monthly and annual targets. The role offers a dynamic team, learning opportunities, and employee benefits.

Qualifications

• Provide outstanding hospitality to customers and help them achieve cycling goals.
• Learn about bikes, components, apparel, and technology to assist customers.
• Maintain Trek University Guide Status by completing Trek U modules.

Responsibilities

• Provide customers with incredible hospitality from arrival to checkout.
• Follow the Guide Sales Process to assist customers and close quotes.
• Maintain store merchandising and product restocking according to standards.
• Assemble or pre-assemble new bicycles for customers.
• Prepare customer bikes for service with technicians.
• Participate in daily huddles and learn through training and role-playing.

Skills

Sales

Hospitality

Bike knowledge

Teamwork

Communication

Job description

Trek Store Cow Hollow is seeking Sales Associates to deliver exceptional hospitality and help customers reach their cycling goals. You will guide shoppers through product knowledge, equipment selection, and services to ensure a great riding experience.

You will develop sales and product knowledge, participate in daily huddles, and follow Trek's Guide Sales Process while aiming to meet monthly and annual targets. The role offers a dynamic team, learning opportunities, and employee benefits.