Bike Shop Guide & Sales Pro - Flexible Benefits

Trek Bicycle; Allentown (Lehigh County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible company culture

Competitive health care

PPO & HDHP options

Job summary

Trek Store Allentown is seeking a DOTS Sales Associate to provide exceptional hospitality to customers and guide them through cycling goals. You will help customers find bikes, parts, and services, ensuring a great in-store experience from arrival to checkout.

Learn about bikes, components, apparel, and technology, participate in daily huddles, and maintain store merchandising. A positive attitude and willingness to learn are essential.

Qualifications

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of—and doing the right thing for—our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• Complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
• Complete weekly Cycle Counts.
• Assemble, or pre-assemble, new bicycles.
• Prep customer bikes for service by our Service or Production Technicians

Responsibilities

• Provide incredible hospitality to customers and guide them through cycling goals.
• Help customers find bikes, parts, and services to accomplish their cycling goals.
• Ensure customers have a great experience from arrival to departure.

Skills

Hospitality mindset

Customer service

Sales orientation

Willingness to learn

Get stuff done

Team player

Job description

Trek Store Allentown is seeking a DOTS Sales Associate to provide exceptional hospitality to customers and guide them through cycling goals. You will help customers find bikes, parts, and services, ensuring a great in-store experience from arrival to checkout.

Learn about bikes, components, apparel, and technology, participate in daily huddles, and maintain store merchandising. A positive attitude and willingness to learn are essential.