Bike Assembler / Bike Builder

Atlanta Cycling, Trek Chattanooga, Trek South Carolina; Chattanooga (TN); On-site; USD 16,531 - 24,796; Full time

Job summary

Atlanta Cycling, Trek Chattanooga, Trek South Carolina is hiring a Bike Assembler in Chattanooga, Tennessee. In this role, you will assemble, inspect, and test bicycles for quality assurance while maintaining a focus on outstanding customer service. The ideal candidate should have mechanical skills, an eye for detail, and the ability to work in a fast-paced environment. Attention to customer needs and a willingness to learn are essential, with training provided for new hires. Join our team and help us make cycling an enjoyable experience for everyone.

Qualifications

• Positive, approachable attitude for customer engagement.
• Affinity for bicycles and the cycling industry.
• Ability to read and interpret assembly instructions.

Responsibilities

• Deliver the highest level of customer service.
• Assemble and inspect bicycles according to specifications.
• Test bicycles for functionality and stability.

Skills

Customer service skills

Mechanical inclination

Attention to detail

Ability to engage customers

Team player mindset

Job description

ABOUT US

Our family of stores includes Atlanta Cycling, Trek Tennessee, and Trek South Carolina. We believe the bicycle is a simple solution to many of the world's most complex problems - from climate change to traffic congestion, physical and mental health, and more. That's why we're committed to Building Better Cyclists and using bikes as a force of good for our planet and every person on it.

Improving our communities by changing the way people experience cycling is one of our core values.

POSITION OVERVIEW

Whether you're helping someone find their first bike or tuning up a ride for an epic journey, we're in the business of creating lasting memories. The pace is fast, our customers are passionate, and a collaborative, customer-focused mindset is essential. We prioritize hospitality skills and are more interested in your eagerness to learn than in what you already know. If you're a bike expert, fantastic! If not, we provide comprehensive training. What matters most is your ability to understand customer needs and deliver exceptional service.

We are seeking a detail-oriented and mechanically inclined individual to join our team as a BIKE ASSEMBLER. In this role, you will be responsible for assembling, inspecting, and testing bicycles to ensure they meet our quality standards. The ideal candidate has a keen eye for detail, good hand-eye coordination, and a passion for working with tools and mechanical components. This position requires a commitment to safety and efficiency, as well as a customer-focused approach to deliver the best possible product. This position is ideal for individuals who enjoy hands-on work and take pride in delivering a high-quality product.

RESPONSIBILITIES

• Commit to delivering the highest level of customer service and ensuring a positive experience for every guest.
• Assemble bicycles, bike components, and install accessories according to specifications, ensuring all components are properly aligned and securely attached.
• Assemble car racks and other large accessories as needed.
• Inspect assembled bikes to confirm that they meet quality and safety standards.
• Perform minor adjustments and repairs as needed during the assembly process.
• Test bicycles for functionality and stability before final approval.
• Maintain an organized, clean, and safe workspace.
• Report any issues or defective parts to the supervisor promptly.
• Follow all safety protocols and adhere to company policies.
• Have confidence working with suspension systems and hydraulic systems

QUALIFICATIONS

• A positive, pitch-right-in attitude with an ability to engage with customers in a friendly, approachable manner.
• An affinity for bicycles and the cycling industry.
• Team player mindset with the ability to collaborate effectively with colleagues and contribute to a positive workplace culture.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Attention to detail.
• Ability to read and interpret assembly instructions.
• Physical ability to lift and move bicycles and other heavy equipment (up to 50 lbs.)
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Prior bike mechanic experience is preferred, but not required.

We are an Equal Employment Opportunity (“EEO”) Employer. We strictly prohibit discrimination based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.