Bid Manager – K12 Corporate (West Coast)

US Foods; Tracy (CA); Remote; USD 71,000 - 100,000; Full time

Benefits offered by this job

Annual incentive plan bonus

Health insurance

Retirement benefits

Job summary

US Foods is seeking a Bid Manager K12 Corporate to drive operational excellence, profitability, and long-term partnerships with K-12 and cooperative customers. This fully remote role covers the West Coast (except Hawaii/US territories) and requires cross-functional collaboration across sales, supply chain, and finance.

The position emphasizes menu planning, forecasting, contract compliance, and strategic initiatives with frequent customer engagement and account planning.

Qualifications

• 3 years of sales support, sales, customer service or business experience.
• Demonstrated track record of developing and maintaining customer relations.
• Experience in Contract Management.
• Experience using quantitative & qualitative research data.
• Excellent oral and written communication skills and customer service and presentation abilities.
• Demonstrated problem solving ability and negotiation skills.
• Ability to conduct analysis and fact-based decision making to assess contract compliance.
• Working knowledge in Microsoft Word, Outlook and Excel.

Responsibilities

• Manage a portfolio of K-12 and cooperative foodservice accounts, driving customer retention, profitable growth, program compliance, and long-term partnership value.
• Maintain regular customer contact through business reviews, personal visits, meetings, and systematic follow-up; travel as needed to support customer and business requirements.
• Serve as the primary liaison between customers, cooperative organizations, vendors, and internal US Foods teams to ensure alignment, accountability, and execution.
• Develop account strategies that identify customer needs, expand sales opportunities, support new account growth, and strengthen customer penetration.
• Support school-year menu planning and forecasting, including key demand periods such as year-end wind down, summer feeding programs, and opening orders.
• Manage customer forecasts, proprietary inventory needs, delivery requirements, service levels, and product availability in partnership with supply chain, operations, and purchasing teams.
• Maintain accurate account profiles, including order guides, statements, pricing information, forecasts, reporting, and contract-related documentation.
• Monitor product mix, branded goals, stocking agreements, product introductions, receipt confirmation, and customer-specific product requirements.
• Communicate with customers regarding mutual performance, service metrics, shortages, market trends, new products, programs, and strategic initiatives.
• Analyze sales trends, purchasing activity, pricing programs, rebates, bid requirements, incentive agreements, and contract compliance to support business planning and financial performance.
• Partner with Credit, Finance, Merchandising, Procurement, Operations, Transportation, Sales, and Supply Chain teams to resolve issues and ensure accounts remain within terms and service expectations.
• Represent US Foods at sales meetings, training sessions, food shows, conferences, and industry events; participate as needed as a subject matter expert on K-12 foodservice and procurement programs.
• Perform other duties as assigned by manager.

Skills

Sales & customer relations

Contract management

Data analysis

Communication & presentation

Negotiation

Contract compliance

Microsoft Word/Outlook/Excel

Organization & time management

Education

High School diploma or equivalent

Bachelor’s degree in business or marketing

Tools

US Foods proprietary applications

Job description

Fully Remote

California Virtual Location

Full time

R282583

Join Our Community of Food People!

The Bid Manager K12 Corporate as the primary contact for US Foods’ K-12 and cooperative customers, driving operational excellence, customer retention, profitable growth, and long-term partnerships. This role coordinates cross-functionally with customers, vendors, supply chain, finance, merchandising, operations, and sales to support customer success and company objectives. The manager partners with customers on school-year menu planning and forecasting for key demand periods, including year-end wind down, summer feeding, and opening orders.

The work for the POSITION TITLE position is completely remote on the West Coast except Hawaii or United States Territories.

RESPONSIBILITIES

• Manage a portfolio of K-12 and cooperative foodservice accounts, driving customer retention, profitable growth, program compliance, and long-term partnership value.
• Maintain regular customer contact through business reviews, personal visits, meetings, and systematic follow-up; travel as needed to support customer and business requirements.
• Serve as the primary liaison between customers, cooperative organizations, vendors, and internal US Foods teams to ensure alignment, accountability, and execution.
• Develop account strategies that identify customer needs, expand sales opportunities, support new account growth, and strengthen customer penetration.
• Support school-year menu planning and forecasting, including key demand periods such as year-end wind down, summer feeding programs, and opening orders.
• Manage customer forecasts, proprietary inventory needs, delivery requirements, service levels, and product availability in partnership with supply chain, operations, and purchasing teams.
• Maintain accurate account profiles, including order guides, statements, pricing information, forecasts, reporting, and contract-related documentation.
• Monitor product mix, branded goals, stocking agreements, product introductions, receipt confirmation, and customer-specific product requirements.
• Communicate with customers regarding mutual performance, service metrics, shortages, market trends, new products, programs, and strategic initiatives.
• Analyze sales trends, purchasing activity, pricing programs, rebates, bid requirements, incentive agreements, and contract compliance to support business planning and financial performance.
• Partner with Credit, Finance, Merchandising, Procurement, Operations, Transportation, Sales, and Supply Chain teams to resolve issues and ensure accounts remain within terms and service expectations.
• Represent US Foods at sales meetings, training sessions, food shows, conferences, and industry events; participate as needed as a subject matter expert on K-12 foodservice and procurement programs.
• Perform other duties as assigned by manager.

RELATIONSHIPS

• Internal : National Sales Directors, Customer Service Representatives, Area VP of National Sales, and National Sales management, Accounting, Purchasing, Operations
• External: Customers, partners closely with vendors, suppliers, and possibly 3rd party consultants

WORK ENVIRONMENT

• Remote Market Based : The associate in this role is expected to travel to multiple sites within their assigned Market as needed and therefore must be located within the assigned Market to perform assigned responsibilities.

MINIMUM QUALIFICATIONS

• 3 years of sales support, sales, customer service or business experience.
• Demonstrated track record of developing and maintaining customer relations.
• Experience in Contract Management.
• Experience using quantitative & qualitative research data.
• Excellent oral and written communication skills and customer service and presentation abilities.
• Demonstrated problem solving ability and negotiation skills.
• Ability to conduct analysis and fact-based decision making to assess contract compliance.
• Working knowledge in Microsoft Word, Outlook and Excel.
• Strong organization and time management.

EDUCATION

• High School diploma, or equivalent work experience.

PREFERRED QUALIFICATIONS

• Bachelor’s degree in business or marketing.
• Working knowledge of US Foods' proprietary applications.
• Experience in foodservice industry or related.
• Experience managing or supporting contract-based K12 education customer segment.
• Experience with master distributor agreements, contract compliance, pricing coordination, and customer business reviews.
• Experience influencing cross-functional stakeholders to support customer priorities and business outcomes.

This role may also receive annual incentive plan bonus.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between

$71,000 - $100,000

*****EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/** EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/** **Age/Genetic Information** **/Protected Veteran/Disability Status

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US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/USF_CCPA_policy.pdf) .

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

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Pay Transparency policy statement is available here (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/Pay_Transparency_Nondiscrimination_Provision.pdf)

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