Bicycle Casino Hotel - Front Desk Agent

Aimbridge Hospitality; Bell Gardens (CA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance

401k Plan

Job summary

The Bicycle Hotel & Casino in Bell Gardens, CA seeks a Front Desk Agent to deliver exceptional guest experiences through warm welcomes and seamless check-ins. You’ll be the face of the hotel, handling reservations, requests, and departures with precision and a friendly attitude.

Ideal candidates bring a high school diploma and familiarity with hotel software; prior hospitality exposure is preferred. This role emphasizes teamwork, accuracy, and courteous guest interactions.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiar with hotel management software and Microsoft Office.

Responsibilities

• Provide warm welcomes, smooth check-ins, and thoughtful check-outs.
• Handle guest requests, reservations, and inquiries with professionalism.
• Coordinate with team to ensure accurate front desk operations.
• Maintain organized records and assist with financial details.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Job description

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The Bicycle Hotel & Casino offers accommodations in Bell Gardens. Every room is fitted with a flat-screen TV. You will find a coffee machine in the room. For your comfort, you will find guest bathrobes, free toiletries and a hairdryer in the private bathroom. Los Angeles is 7.5 mi from The Bicycle Hotel & Casino, while Santa Monica is 19 mi from the property. Long Beach Airport is 11 mi away.