BIBIBOP Operations Leader - Mentor

Bibibop; Mentor (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Leadership development

Semi-annual raises

Free meals

Flexible hours

Community service opportunities

Benefits package

Pay plus tips

Job summary

BIBIBOP is seeking an Operations Leader in Mentor, OH to partner with the General Manager and drive day-to-day restaurant operations. You will lead a team, ensure guest satisfaction, and uphold quality standards in a fast-paced environment.

Ideal candidates bring leadership experience in retail or food service, strong communication, and a flexible schedule to cover evenings, weekends, and holidays. This role offers growth and competitive pay with benefits.

Qualifications

• Must have leadership experience in restaurant or retail
• Minimum 2 years in a management or supervisor role
• Ability to stand for long periods and lift up to 50 lbs
• Authorized to work in the U.S.

Responsibilities

• Oversee daily restaurant operations with the GM
• Lead and motivate team to deliver Bibibop's signature service
• Manage scheduling, inventory, and processes for efficiency
• Uphold policies, health and safety standards
• Address guest feedback professionally and resolve issues
• Train and develop staff to reach their potential
• Maintain a clean, organized, and safe work environment
• Ensure consistent food quality and presentation

Skills

Leadership

Operational excellence

Guest focus

Problem solving

Attention to detail

Dependability

Communication

Schedule flexibility

Job description

BIBIBOP Operations Leader

It began with a vision to bring the time-honored flavors and healthy ingredients of South Korea to Columbus, Ohio. From that dream, BIBIBOP was born. Inspired by the traditional Korean dish bibimbap, we sought to make balanced and healthy Asian cuisine accessible and enjoyable to everyone. From the day we opened the doors of our first location in 2013, BIBIBOP is true to what we envisioned: A quick, complete and nutritious meal - with flavors unlike any other concept. Our goals of strengthening our neighbor and enriching the lives of our team members are what drive us to continuously grow and promote a happy, healthy lifestyle for all.

Bibibop is committed to providing reasonable accommodations to qualified individuals with disabilities in the application process and throughout employment, as required by applicable law. If you require assistance or accommodation, please inform us so we can ensure your needs are met. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected characteristic under applicable law.

At BIBIBOP, we blend bold Korean flavors with fresh, healthy ingredients to create a unique dining experience that our guests love. Since our beginning in 2013 in Columbus, Ohio, we’ve expanded rapidly across the country while remaining true to our mission of promoting WELL BING in every community. We’re now seeking a dedicated and driven leader to join our team as an Operations Leader !

Why Choose BIBIBOP?

Being an Operations Leader at BIBIBOP is more than just a job—it’s an opportunity to lead, mentor, and elevate a team. In this role, you’ll collaborate with the General Manager to ensure smooth daily operations, deliver exceptional guest experiences, and contribute to the overall success of the restaurant. This is your chance to build a fulfilling career with a company that values your leadership and growth.

What We Offer:

• Leadership Development —We invest in your growth as a leader.
• Semi-annual Reviews —Opportunities for wage increases and promotions.
• Free Meals —Enjoy healthy, delicious meals during your shifts and discounts outside of work.
• Flexible hours — That fit your schedule.
• Community Engagement —Opportunities to give back through community service.
• Benefits Package —401(k) matching, health, dental, paid time off (after 1 year), vision insurance, life and disability insurance and EAP.
• Competitive pay with opportunities for growth, plus the ability to earn tips.

What We’re Looking For:

• Strong Leadership Skills —An ability to inspire, coach, and lead a team to success.
• Operational Expertise —Experience managing daily operations in a fast-paced environment.
• Guest-Centric Mindset —A passion for delivering outstanding guest experiences.
• Adaptability & Problem-Solving —Comfort with handling challenges and making quick decisions.
• Attention to Detail —A focus on maintaining the highest standards in quality and service.
• Dependability —A commitment to consistency and excellence in every shift.
• Excellent Communication —Strong interpersonal skills to effectively manage and mentor staff.
• Schedule Flexibility —Willingness to work evenings, weekends, and holidays as needed.

Key Responsibilities:

• Support the General Manager in overseeing all aspects of restaurant operations.
• Lead and motivate team members to deliver Bibibop’s signature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth and efficient operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback with professionalism, ensuring a positive resolution.
• Assist in training and developing team members to reach their full potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Requirements:

• Must be at least 18 years old.
• Two years of experience in a management or leadership role within a restaurant or retail environment preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Must have authorization to work in the U.S.
• Vaild Driver's License required

Depending on your skillset, years of experience, and leadership level, you may also be considered for the Team Leader role, which will be assessed during the hiring process.

BIBIBOP is committed to providing reasonable accommodations to qualified individuals with disabilities in the application process and throughout employment, as required by applicable law. If you require assistance or accommodation, please inform us so we can ensure your needs are met. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected characteristic under applicable law.

How We Build Our Team:

We seek exceptional team members who are passionate about our “why” and exhibit the following values:

• Owner Mentality: Focus on results and impact, not activities. Take accountabilities, especially when things get tough. Always ask “what’s mine to own”. Never point fingers
• Humility: Seek to understand and embrace what is true about the environment and self. Other-centered; genuinely see other people as important as self
• Growth-mindset: Resilient when things get tough. Believe that he/she can grow with new knowledge, practice, reflection and learning experiences. Actively seek out various opportunities to learn. Ready and willing to unlearn and relearn when reality challenges existing paradigms
• Entrepreneurial: Ingenuous and creative when resources are limited. Excited by the prospect of doing more with less. Able to move forward with incomplete information. Does not need to wait “till everything is ready.” Take calculated risks
• People Leader: Actively invest in the growth and success of his/her team through serving, encouraging, and coaching
• Excellence: Strive to execute with excellence in all endeavors