Bi-Lingual Customer Service Representative (Spanish & English)

QC Holdings, Inc./LendNation; Linden (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Monthly bonus program

Paid time off

Paid holidays

401(k)

Health insurance

Health savings account

Life insurance

Referral program

Vision insurance

Job summary

QCHI / LendNation is seeking a full-time, on-site Customer Service Representative at Branch 3236 in Gladstone, MO. The role is entry-level retail sales with potential in loans, requiring bilingual (Spanish & English) communication and exceptional customer service skills.

You will handle cash transactions, initiate customer loans, and work rotating shifts including some Saturdays, with Sundays off and benefits. This is a great entry point into consumer finance at a growing branch.

Qualifications

• Must be bilingual (Spanish & English).
• Experience in customer service or sales is preferred.
• Ability to operate computers and standard office equipment.

Responsibilities

• Complete cash transactions for customers.
• Initiate customer loans.
• Work rotating shifts, including some Saturdays; Sundays off.

Skills

Bilingual (Spanish & English)

Customer service skills

Tools

Computer literacy

Job description

Job Category: Customer Service

Requisition Number: BILIN004166

• Posted : October 7, 2026
• Full-Time
• On-site
• Rate : $18 USD per hour

Locations

Showing 1 location

Gladstone, MO 641182558, USA

Description

Lend Nation is looking for an energetic, positive Bilingual Full-Time Bi-Lingual (Spanish & English) Retail Sales Customer Service Representative to join our team!

This position will work at Branch 3236 located at 7017 N Oak Trfy., Gladstone, MO 64118.

The Customer Service Representative opportunity is a Full-time entry-level retail sales position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

As aCustomer Service Representative,you will:

• Must be bilingual
• Complete cash transactions for our customers
• Initiate customer loans
• Work rotating shifts and some Saturdays. You will have Sundays off!

As aCustomer Service Representativeyou will need to bring:

• Ability to operate computers and standard office equipment preferred
• Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
• Ability to work with minimal supervisionReliable attendance is an essential requirement of the position
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States

We offer ourCustomer Service Representatives:

• Monthly bonus program
• Steady hours, Paid Time Off, Paid Holidays

BENEFITS:

• 401(k)
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.

ABOUT THE COMPANY

QCHI(LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

This is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

QCHI / LendNation is an Equal Opportunity Employer

Customer Service Representative

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.