BH Program Manager- Designated Crisis Responder (DCR)

002 Sea Mar Community Health Center; Vancouver (WA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription coverage

Life Insurance

Long Term Disability

Employee Assistance Program (EAP)

Paid time off 24 days + 10 holidays

Job summary

Sea Mar Community Health Centers in Washington state seeks a Behavioral Health Program Manager to oversee the Designated Crisis Responder program, supervising staff and ensuring high-quality care. The role coordinates with the Behavioral Health Regional Director on administrative and clinical procedures, maintaining policy compliance and addressing contractual requirements.

The position requires a Master’s degree, a WA DOH credential, and at least three years of supervisory experience, with

Qualifications

• Must hold a Master’s degree from an accredited college or university in social or behavioral science or related field.
• Must possess an active, approved credential from the Washington State Department of Health.
• Three years supervisory or management experience.

Responsibilities

• Provide administrative supervision of all site staff and clinical supervision as required.
• Coordinate crisis services and supervise program staff.
• Ensure compliance with WAC requirements and funding contracts.
• Monitor staff training plans and ensure required in-service hours.
• Assist in hiring for vacant positions and monitor productivity.

Skills

Staff supervision

Crisis services coordination

Policy compliance

Team collaboration

Education

Master’s degree in social/behavioral science

Active WA State DOH credential

Job description

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services.

We are recruiting for the following position: The Behavioral Health Program Manager (PM) is responsible for the daily management and clinical oversite of the Designated Crisis Responder program, including oversite of administrative and clinical staff. This position ensures the effectiveness of the program in alignment with established policies and procedures and WAC requirements. Key duties include supervising staff, coordinating crisis services, ensuring the delivery of high-quality care, and maintaining contractual efficiency. The PM coordinates with the Behavioral Health Regional Director regarding administrative and clinical management procedures relating to clients, and performs additional administrative duties as outlined by Behavioral Health Regional Director or Chief Behavioral Health Officer. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides administrative supervision of all site staff, and may provide clinical supervision of mental health staff as required by WAC.
• Participates in management meetings and staff meetings in order to coordinate effectively with other members of staff and management team.
• Assists in appropriateness of inter-agency referrals, and supports mutual sharing of resources and problem solving regarding clients.
• Ensures compliance with County, State, and other contract requirements in terms of service delivery to clients.
• Administers and implements the policies and procedures of the department, including administrative, personnel, treatment services, and records.
• Ensures staff comply with all ethical standards of Sea Mar and as required by the Department of Health.
• Conducts, on a continuous basis, a quality control review to ensure that staff adheres to procedures established by funding sources and the agency in relation to documentation and reporting of services.
• Coordinates with oversight agencies to ensure quality of care.
• Ensures that all staff training plans and in-service training hours are current in order to comply with WAC requirements.
• Proposes and implements clinical and program policies and procedures in order to meet WAC, (in relation to patient care services, ethical standards, day to day operations and administrative matters), funding source requirements, and agency needs.
• Helps to monitor budget.
• Meets with community agencies and organizations to explain Sea Mar’s services and increase understanding of and proper utilization of our agency’s resources.
• Assists the Behavioral Health Regional Director in hiring for vacant positions at the site.
• Assists in monitoring staff productivity on a weekly and monthly basis.
• DCR's are responsible for executing civil commitment services in Clark County, including Crisis Services and assessments for Involuntary Treatment Act.
• Assists in ensuring agency compliance with WAC's, RCW's, and other pertinent laws, regulations, and contracts.
• Educates staff regarding the process for health service referrals and regarding "psychoeducational topics (suicide risk assessment, behavior modification, evidence based practices, etc.) .
• Maintains documentation of health services, and follows through on patient charts, including but not limited to: crisis outreaches and ITAs.

EDUCATION AND EXPERIENCE

• Must hold a Master’s degree from an accredited college or university in social or behavioral science or related field.
• Two or more years of clinical experience working with high-acuity clients.
• Responsible for their individual continuing education hours and licensing fees.
• Must meet and maintain the definition of a Mental Health Professional as defined in RCW 71.05.020.
• Must possess an active, approved credential from the Washington State Department of Health.
• 3 years supervisory or management experience.

CONDITIONS OF EMPLOYMENT

• This person must sign an oath of permanent confidentiality covering all patient related information.
• This person must receive a background check from DSHS and Washington State Patrol.
• This person must comply with all ethical standards of Sea Mar and as required by DOH.
• The person in this position shall have no history or evidence of alcohol or other drug misuse for a period of three (3) years immediately prior to the date of employment at the facility, and no misuse of alcohol or other drugs while employed at this center.
• If this person provides direct mental health or chemical dependency services, they must complete an annual clinical competency test as a mental health therapist and/or chemical dependency professional.
• The Behavioral Health Regional Director shall sign and date the job description to affirm the validity of the information herein.

Salary - Salary Plan, 100, 000.00 USD Annual

What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year + 10 paid Holidays.

Sea Mar is an equal opportunity employer. Please visit our website to learn more about us at www.seamar.org.