Beverage Server - $14/Hour + Tips

Hard Rock Casino Rockford; Rockford (IL); On-site; USD 2,755 - 34,440; Part time

Job summary

Hard Rock Casino Rockford is looking for enthusiastic Servers to provide excellent service and create memorable experiences for guests. In this role, you will take drink orders, serve beverages, and maintain a clean working environment. A positive attitude and strong communication skills are essential.

Prospective candidates must have a high school diploma or equivalent, and must hold a valid Food Handlers Card, Liquor License, and IGB Badge. The position offers a flexible schedule and varying pay rates.

Qualifications

• Must have valid Food Handlers Card, Liquor License, and IGB Badge when working.
• Must be at least twenty-one (21) years of age.
• Ability to be on your feet for long periods of time.

Responsibilities

• Provide prompt and courteous service to all guests.
• Take customer drink orders and serve drinks.
• Maintain cleanliness of the station.

Skills

Oral communication skills

Interpersonal skills

Ability to deal with stressful situations

Education

High school diploma or equivalent

Tools

Food Handlers Card

Liquor License

IGB Badge

Job description

Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work‑life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Position Summary

The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables. This position is instrumental in creating an environment and executing service that blows our guests away. The Servers – Casino Service must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.

Essential Functions

• Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
• Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner.
• Adheres to food and beverage policies and State Liquor Laws.
• Completes all required set‑up duties on time.
• Always keeps station clean.
• Promotes positive customer relations.
• Responsible for the receipt of monies and settlement of guests’ checks.
• Performs all other related and compatible duties assigned by the Food and Beverage Supervisor.

Non‑Essential Functions

• Attend seminars when needed.

Education and/or Experience Requirements

High school diploma or equivalent required.

Additional Requirements

• Must have valid Food Handlers Card, Liquor License, and IGB Badge when working.
• Must successfully pass a background check.
• Must be at least twenty‑one (21) years of age.
• Must have good oral communication skills.
• Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.
• Ability to be on your feet for long periods of time.
• Must be able to lift up to ten (10) pounds frequently throughout shift.
• Must be willing to work a flexible schedule.
• Must have the ability to withstand noisy environments.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at‑will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Pay Range

Pay Range: $2 - $25