Beverage Program and Service Manager for Upscale Dining - Lucy's Restaurant

Lucy's Restaurant Group; Auburn (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

Lucy's Restaurant Group is seeking a Beverage & Service Manager in Auburn, Alabama. The ideal candidate will oversee all beverage offerings, ensuring quality and consistency while leading the front-of-house team in providing exceptional guest experiences.

Candidates should have at least 2 years of beverage or restaurant leadership experience, strong knowledge of beverage operations, and a passion for hospitality. The role requires effective communication, multitasking skills, and a commitment to a positive team environment.

Qualifications

• 2+ years of beverage or restaurant leadership experience preferred.
• Strong knowledge of cocktails, wine, spirits, coffee, and beverage operations.
• Passion for hospitality and guest experience.

Responsibilities

• Oversee execution of all beverage offerings.
• Lead ongoing beverage education for team members.
• Engage with guests to create memorable experiences.

Skills

Leadership skills

Beverage knowledge

Communication skills

Multitasking ability

Job description

Beverage & Service Manager

Position Summary

At Lucy's Restaurant Group, hospitality and culinary experience go hand in hand. We believe thoughtful food, exceptional beverages, and genuine care create meaningful moments that people remember.

Core Responsibilities

Beverage Program Leadership

• Oversee execution and consistency of all beverage offerings including cocktails, wine, beer, spirits, coffee, and non‑alcoholic beverages
• Help maintain a beverage program that reflects Lucy's standards of quality, creativity, hospitality, and attention to detail
• Partner with leadership and culinary teams on seasonal beverage development and menu innovation
• Ensure beverage presentation, recipes, specifications, and service standards are executed consistently
• Monitor bar operations to ensure speed, cleanliness, organization, and professionalism
• Assist with inventory management, ordering, organization, and beverage cost control
• Support relationships with distributors, vendors, and beverage partners

Beverage Training & Education

• Lead ongoing beverage education for front‑of‑house team members
• Train staff on cocktail preparation, wine knowledge, spirits, pairings, coffee offerings, and responsible alcohol service
• Ensure bartenders and servers can confidently and enthusiastically communicate beverage offerings to guests
• Foster a culture of learning, curiosity, hospitality, and professionalism behind the bar and on the floor

Floor Leadership & Guest Experience

• Actively lead shifts and support overall dining room operations
• Engage with guests and help create memorable, personalized experiences
• Support communication and collaboration between the bar, kitchen, and service teamsHelp maintain a positive, energetic, and hospitality‑focused culture throughout the restaurant
• Address guest concerns with professionalism, empathy, and urgency
• Lead by example in service standards, professionalism, teamwork, and hospitality execution

What We Value

• Loves beverage culture, craftsmanship, and continuous learning
• Leads with warmth, professionalism, and humility
• Thrives in a collaborative and fast‑paced environment
• Brings positive energy and strong communication to the team
• Takes pride in creating memorable experiences for guests
• Embodies the "Good Vibes Only" spirit of Lucy's

Qualifications

• 2+ years of beverage or restaurant leadership experience preferred
• Strong knowledge of cocktails, wine, spirits, coffee, and beverage operations
• Passion for hospitality and guest experience
• Strong leadership and communication skills
• Ability to multitask and lead effectively in a fast‑paced environment
• Wine certifications or advanced beverage knowledge are a plus
• Nights, weekends, and holidays required