Beverage Manager

Socket.dev; Santa Cruz (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

La Bahia Hotel & Spa in Santa Cruz, CA seeks a Beverage Manager to craft innovative beverage programs across all F&B outlets and mentor bar teams. The role emphasizes luxury service, wine and spirit pairings, and overseeing budgeting to reflect Forbes-inspired standards.

Join a coastal resort that values creativity, quality, and outstanding hospitality, with a focus on elevating guest experiences throughout the beverage program.

Qualifications

• Minimum of 2–3 years of Beverage Manager experience in luxury hotels.
• Experience with wine program, spirits, and beverage pairing.
• Strong leadership and English communication skills; able to lead a team.

Responsibilities

• Controls the sales and profitability of beverage programs hotel-wide.
• Assist in establishing standards for beverage service, storage, and inventory management.
• Train staff in wine knowledge, tableside beverage presentation, and pairing recommendations.
• Oversee day-to-day execution of beverage programs and ensure sophisticated service.
• Respond to guest feedback and maintain high beverage quality and guest satisfaction.

Job description

Description

ABOUT US:

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.

La Bahia Hotel & Spa is seeking a dynamic Beverage Manager with deep expertise in current industry trends and mixology. The Beverage Manager will be responsible for crafting innovative beverage programs throughout all F&B outlets and mentoring bar teams. This role will have the exciting opportunity to elevate our beverage offerings throughout all F&B outlets, from craft cocktails to wine pairings, ensuring each drink reflects our commitment to luxury and creativity. This exciting role will assist the management team in the day-to-day operations of the F&B department in a supervisory capacity, while embracing the La Bahia and Spa's luxury service standards (inspired by Forbes) and unique experiences throughout the hotel.

DUTIES AND RESPONSIBILITIES:

• Controls the sales and profitability of all beverage programs throughout the hotel.
• Assist in establishing and monitoring standards for our world-class beverage program featuring an extensive wine selection, spirits collection, and refined pairings tailored to the menu.
• Establish standard operating procedures for beverage service, wine storage, and inventory management.
• Oversee the day-to-day execution of the beverage program, ensuring seamless and sophisticated service.
• Manage staff performance in accordance with established service standards and procedures.
• Train front-of-house staff in wine knowledge, tableside beverage presentation, and pairing recommendations to create a polished and intuitive guest experience.
• Establish and monitor standards for F&B outlets, including but not limited to personnel administration and performance and service to patrons.
• Maintains visibility and accessibility to patrons, staff, and vendors; maintains effective communication with all staff to ensure F&B outlets are performing at established standards.
• Organize and monitor staff schedules.
• Ensures patrons’ needs are fulfilled, and their dining experience is as pleasurable as possible; responds to guest feedback, including complaints/problems.
• Establishes par levels for supplies and equipment; monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment.
• Arrange maintenance and repairs or replacement of equipment and services.
• Possesses and maintains thorough knowledge of all beverage selections available and characteristics and description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices.
• Must have excellent communication skills and the ability to lead, direct and motivate supervisors and associates.
• Assist in implementing cost controls in the food & beverage department.
• Maintain high standards of food & beverage quality, service & marketing to maximize profits through outstanding customer service.
• Prepare accurate and timely reports as required.
• Assists staff with job functions as needed to ensure optimum service to all guests.
• Support safe work habits and a safe working environment at all times.
• Perform all other duties that may be assigned as needed by your manager.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met successfully to perform the essential functions of this job. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25 lbs. Occasional lifting of 45 lbs. or more (tables, kegs, chairs).
• Must be able to stand and walk for long periods of time.

QUALIFICATIONS:

• Minimum of (2/3) years of experience as a Beverage Manager and/or similar experience required.
• Luxury hotel experience is preferred.
• Dynamic and entrepreneurial - able to lead a team to success by leading by example.
• Knowledge of Santa Cruz Restaurant industry a plus.
• Knowledge in food & beverage service, cost control, labor control required.
• Knowledge of spirits/beer selection, wine pairings required.
• Ability to multi-task and handle high pressure situations.
• Must speak and communicate in English.
• Personable and great people skills.
• Awareness of guest consumption.
• Ability to multi-task.
• Must be able to work independently.