Beverage Experience Specialist (Beer & Wine)

Kroger Family of Companies; Bluffton (SC); On-site; USD 27,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Bluffton, SC seeks a Beer/Wine/Spirits Associate to deliver exceptional customer service and uphold a safe, clean store environment. You will assist the department manager in reaching sales goals and monitor quality standards while demonstrating the company’s values of respect, honesty and safety.

You will answer questions about products, stock and label merchandise, participate in promotions, and maintain temperature logs.

Qualifications

• Must be 21 years of age.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued.
• Answer questions about products and provide recommendations.
• Assist with display plans and in-store promotions.
• Maintain knowledge of adult beverage products and terminology.
• Inform customers of Beer/Wine/Spirits specials.
• Recommend items to ensure customer satisfaction.
• Prepare, package, label and inventory merchandise.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Ensure proper temperatures and maintain temperature logs.
• Reinforce safety programs and report unsafe conditions.
• Notify management of accidents and risks.

Skills

21 years of age

Stress management

Effective communication

Basic math

Job description

Kroger Family of Companies in Bluffton, SC seeks a Beer/Wine/Spirits Associate to deliver exceptional customer service and uphold a safe, clean store environment. You will assist the department manager in reaching sales goals and monitor quality standards while demonstrating the company’s values of respect, honesty and safety.

You will answer questions about products, stock and label merchandise, participate in promotions, and maintain temperature logs.