Beverage Concierge: Guest Experience & Service Pro

Bally’s Corporation; Shreveport (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Bally's Corporation is seeking a bartender or beverage server to greet patrons in the lounge, restaurant, or gaming areas and deliver beverages with a friendly, courteous approach. You will relay drink orders, balance trays, and circulate to ensure guest satisfaction.

Your role includes computing charges, accepting payments, and maintaining an accurate bank. Compliance with company policy on complimentary beverages is required. 21+ age with relevant experience preferred.

Qualifications

• Must be able to obtain/maintain any necessary licenses and/or certifications
• Must be able to carry and balance trays weighing up to 10 pounds
• Must be able to walk for duration of shift
• Must have excellent customer service skills
• Six (6) months of related experience preferred
• Must be at least 21 years of age

Responsibilities

• Greet and serve patrons in lounge, restaurant, or gaming areas in a friendly, courteous manner
• Receive and understand beverage orders; relay drink orders to bartenders
• Carry and balance full tray of beverages
• Circulate throughout assigned work station on a continuous basis, greeting guests and delivering beverages
• Compute charges for orders and accept payment; maintain an accurate bank at all times
• Provide complimentary beverages in accordance with company policy

Skills

Customer Service

Cash Handling

Job description

Bally's Corporation is seeking a bartender or beverage server to greet patrons in the lounge, restaurant, or gaming areas and deliver beverages with a friendly, courteous approach. You will relay drink orders, balance trays, and circulate to ensure guest satisfaction.

Your role includes computing charges, accepting payments, and maintaining an accurate bank. Compliance with company policy on complimentary beverages is required. 21+ age with relevant experience preferred.