Beverage Clerk

Redner's Markets; Reading (Berks County); On-site; USD 25,000 - 35,000; Full time

Job summary

Redner's Markets is seeking a Beverage Clerk to efficiently operate the cash register and provide excellent customer service in our Café. This role requires strong communication skills and the ability to maintain inventory levels while adhering to company policies.

The ideal candidate will be involved in training new employees, ensuring customer satisfaction, and complying with health and safety regulations. A positive attitude and a proactive approach to customer needs are essential.

Qualifications

• Must be at least 18 years of age.
• Ability to stand for the entire work shift.
• Ability to lift up to 40 pounds for 30% of the time.

Responsibilities

• Run the cash register and ensure cashier accountability.
• Maintain acceptable inventory levels and product rotation.
• Provide excellent customer service at all times.
• Train new café employees on products and procedures.

Skills

Strong communication skills

Customer service

Job description

Summary

To operate a cash register and check‑stand efficiently and courteously in a manner that will conform with all front‑end procedures and company policies. Beverage clerks are also expected to ensure customer satisfaction by giving prompt and courteous service to all customers that enter the Café.

Position Details

Position Title: Beverage Clerk
Department: Beer and Wine
Reports To: Beverage Manager
FLSA Status: Non‑Exempt

ESSENTIAL JOB FUNCTIONS

• Run the cash register for a large portion of the work shift and work within the confines of the cashier accountability policy.
• Maintain an acceptable level of inventory to maximize sales and control out‑of‑date product by proper rotation and replenishment throughout the shift.
• Preserve excellent levels of internal and external customer service at all times.
• Identify customers’ needs and respond proactively to all of their concerns.
• Ensure proper levels of food are available in the café at all times and communicate with the Deli Department on these needs throughout business hours.
• Provide training to all new café employees on the products and procedures within the Beer and Wine department to ensure all employees are knowledgeable on the products.
• Maintain a good relationship with all beverage vendors and wine vendors through regular communication.
• Communicate department concerns and objectives with store management and Beverage Manager.
• Comply with all health, safety, and PLCB regulations.
• Enforce, oversee, and follow Beer and Wine policies pertaining to alcohol sales and identification of those purchasing alcohol in the store.
• Greet all customers to our store and be observant to their needs while working.
• Abide by all Redner’s Markets policies and procedures set forth by the employee handbook.

Supplemental Job Functions

• Physically handle merchandise within the department while filling the shelves and coolers with the required products.

Minimum Knowledge, Skills, and Abilities Required

• Must be at least 18 years of age.
• Strong communication skills for dealing with customers, employees, and vendors.
• Must be able to stand on your feet for the entire work shift.
• Must be able to lift up to 40 pounds for 30% of the time working.