Bev Cart/Server

East Coast Golf Management Inc; Shallotte (NC); On-site; USD 16,531,000 - 22,042,000; Part time

Benefits offered by this job

Complimentary employee meal during the

20% discount on F&B excluding alcohol

Cost +10% off Golf Shop merchandise

Complimentary Golf

Booking window after 2pm for tee times

Job summary

East Coast Golf Management Inc. seeks Beverage Cart Attendants/Servers for River's Edge Golf Club in Shallotte, NC. You will stock and operate the beverage cart, greet guests, and provide courteous service on the course.

The role requires accurate cash handling, friendly customer interaction, and ability to work outdoors. Training will cover menu knowledge, upselling, and safety protocols for alcohol service.

Qualifications

• Must be able to drive a golf cart.
• High School education or equivalent required.
• Excellent cash-handling and math skills.
• Friendly, outgoing and guest-focused.
• Ability to work outdoors in various weather conditions.

Responsibilities

• Stock beverage cart and keep it organized according to guidelines.
• Drive beverage cart around the golf course and greet groups.
• Upsell and promote beverage cart items to guests.
• Record sales accurately and process transactions using POS.
• Maintain cart cleanliness and PAR-level inventory.

Skills

Customer service

Cash handling

Interpersonal skills

Communication

Ability to drive a golf cart

Education

High School education or equivalent experience

Tools

POS system

Job description

East Coast Golf Management, Inc., is now hiring Beverage Cart Attendants/Servers at our River's Edge Golf Club located in Shallotte, NC!As a company, we pride ourselves in building our employees' skills in the workplace and promoting from within. When we see talent, we recognize it, and we build it.Employees of ECGM enjoys the benefits of:Complimentary employee meal during your shift (certain restrictions may apply).20% discount on F&B excluding alcohol, tobacco, and food specials.Cost +10% off all Golf Shop merchandise excluding sale items.Complimentary GolfBooking window after 2pm the day before requested tee timeMust be approved by the Head Golf ProfessionalUp to three complimentary guestsPOSITION SUMMARYThe Beverage Cart Attendant/Server Is responsible for food and beverage service on the golf course, stocking car and replenishing, managing daily inventory on concession cart, and providing quality customer service. They will also be responsible for serving guests by providing courteous and efficient service that meets or exceeds the guest’s dining expectations.ESSENTIAL FUNCTIONSStock beverage cart on a continuous basis with items according to established departmental guidelinesDrive beverage cart across/around golf coursesGreet each golf group in a positive mannerPromote sales/upsell beverage cart itemsAccommodate special guest requestsKeep beverage cart clean and sanitary at all timesResponsible for recording accurate sales, properly handling transactions, and daily cash drops that will be reflected in periodic audit banksRecord items removed from cooler on inventory sheets providedMaintain an inventory sheet that reflects daily sales.Enter sales in POS system accuratelyProperly report Tips received dailyClean up beverage carts and ready for next use – restocking to PAR levels providedProperly dispose of any trashSupports a strong commitment to provide excellent guest service and ensures a pleasant and enjoyable dining experience for snack bar patrons.Completes training requirements and follows service standards as trained.Greet guests promptly and courteously.Understands and executes established procedures for verifying guest’s ability to legally purchase and consume alcohol and knows how to prevent a guest from overindulging.Learn all menus and can communicate all food and beverage offerings.Prepare guest orders as needed, to include sandwiches, hot dogs, etc.Effectively uses suggestive selling techniques while taking guest orders.Records and prepares food and beverage orders, enters orders into the computer system, and safely delivers orders to guests.Monitors and addresses guest needs during meal.Collects monies owed for food and beverages and properly performs all guest check accountability procedures.Performs tip declaration activitiesPerforms daily cleaning activities, and all open and closing checklist items as may be appropriate with your assigned shift.Performs food running and station set-up / break-down responsibilities as assigned.Flexibility with work schedule and availability to meet business demands.Performs any other duties, assignments and responsibilities as requested.Follow all health department rules and regulations for food prep and sanitation requirementsProvide your own cash bank (suggested amount $100-$150 in change and small bills)OTHER FUNCTIONSThe Beverage Cart Attendant/Server may also:Be required to stand, sit, walk and occasionally to lift up to 25 poundsProvide your own cash bank (suggested amount $100 in change and mixed denomination bills)Perform other duties as required by managementPOSITION QUALIFICATIONS/REQUIREMENTSEducation/Credentials:Must be able to drive a golf cartHigh School education or equivalent experienceLocal and state required license(s)Ability to work outdoors in all-weather climatesGood interpersonal skills, enjoy working with peopleGood mathematical, cash-handling skillsExperience:Must be outgoing, friendly and enjoy interaction with patrons/guestsFlexibility with work schedule and availability to meet business demandAbility to calculate figures and make changeKnowledge of proper dining service proceduresMaintain appearance, attire, and hygiene standardsFollow established sanitary practices of hand washing and handling of service wareAbility to operate computerized Point of Sale register systemECGM’s Core CompetenciesAccountability: Ability to accept responsibility and account for his/her actions.Adaptability: Ability to adapt to change in the workplace.Customer oriented: Ability to take care of the customers’ needs while following company procedures.Enthusiastic: Ability to bring energy to the performance of a task.Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.Interpersonal: Ability to get along well with a variety of personalities and individuals.Responsible: Ability to be held accountable or answerable for one’s conduct.Safety awareness: Ability to identify and correct conditions that affect employee safety.Tolerance: Ability to work successfully with a variety of people without making judgments.Knowledge & SkillsAccuracy: Ability to perform cleaning duties accurately and thoroughly.Oral Communication: Ability to communicate effectively with others using the spoken English word.Detail Oriented: Ability to pay attention to the minute details of every task.Energy: Possesses the ability to work at a sustained pace and produces Quality work.Organization: Possesses the trait of being organized or following a systematic method of performing each task.Other RequirementsValid Driver’s LicenseMust be 21 years of age or olderMust have excellent visionPHYSICAL REQUIREMENTSN (Not Applicable)Activity is not applicable to this occupation.O (Occasionally)Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)F (Frequently)Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)C (Constantly)Occupation requires this activity more than 66% of the time (5.5+ hrs./day)Physical DemandsLift/CarryStandCWalkCSitOHandling / FingeringOReach OutwardCReach Above ShoulderCClimbOCrawlOSquat or KneelCBendC10 lbs. or lessC11-20 lbs.C21-50 lbs.O51-100 lbs.NOver 100 lbs.NPush/Pull12 lbs. or lessC13-25 lbs.C26-40 lbs.O41-100 lbs.NWORK ENVIRONMENTThe Beverage Cart Attendant/Server works inside and outside in different weather conditions, which vary across locations. This is a fast-paced environment with multiple interruptions. The position requires standing for extended periods. The schedule includes holidays and weekends and may be changed as needed to meet demand.