BES Professional Services Lead

HDR, Inc.; Chicago (IL); On-site; USD 150,000 - 190,000; Full time

Job summary

HDR, Inc. is seeking a BES Professional Services Lead in Chicago, IL. You will lead technical staff, drive profitability, and coordinate across business groups to meet client needs and market drivers.

You'll oversee QA/QC, develop standards, mentor diverse teams, and partner with Market Sector Leaders while upholding HDR's employee-owned culture and commitment to quality and innovation.

Qualifications

• Bachelor's degree in a Professional, Architecture, Engineering or closely related field.
• Minimum 10 years' experience.
• Maintains a professional or engineering registration and has related technical experience.
• Demonstrated experience with leading diverse teams. Committed to quality, improvement and HDR values.
• Actively engaged in professional or industry associations to enhance HDR technical expertise and brand.
• Ability to work cooperatively with regional and local office managers, other area business group directors, technical directors and marketing managers.
• An attitude and commitment to being an active participant of our employee-owned culture is a must.

Responsibilities

• Develop, coordinate, monitor and improve technical competencies of staff.
• Oversee project operations, reviews, financials and profitability at the project level.
• Lead hiring, development and training of staff.
• Coordinate workload with market sector leads and other groups.
• Lead QA/QC program activities and continuous improvement.
• Support project reviews and management of claims and losses.
• Collaborate with Market Sector Leaders and Project Delivery Leader.
• Streamline business processes with Area policy and MOA.
• Oversee quality, standards, and best practices.

Skills

Leadership

Communication

Organizational skills

Local market knowledge

PE license

Education

Bachelor's degree in Engineering/Architecture or related field

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural, and civil engineering experts to solve complex design challenges with precision, creativity, and collaboration. Whether you're optimizing energy efficiency, integrating resilient systems, or engineering the backbone of next-generation facilities, your contributions will help define the future of the built environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of excellence.

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

In the role of BES Professional Services Lead, we'll count on you to:

• Be responsible to the Business Group Manager to develop, coordinate, monitor and improve technical competencies of Business Group staff to meet client needs and market drivers.
• Assist with daily operations, such as project oversight, management reviews, financials and driving profitability at the project level.
• Lead and monitor hiring, development and training of area staff in technical and business competencies.
• Work with market sector leads on workload projections and coordinating workload sharing with other Business Groups or Areas.
• Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement.
• Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned.
• Participate in project reviews and support project teams with management of claims and losses.
• Participate in key pursuit teaming, staffing discussion and fee development.
• Partner with Market Sector Leaders and Project Delivery Leader.
• Work with Business Group Manager to streamline and coordinate business processes consistent with Area, corporate policy and MOA.
• Oversee and ensure implementation of quality, standards, and best practices.
• Support communication and coordination within all business groups.
• Work closely with the Area Professional Services Lead
• Perform other duties as needed

Preferred Qualifications

• A minimum of 15 years' experience.
  Knowledge of the local market.
• Professional Engineer (PE) license.
• Excellent communication, leadership and organizational skills.
• Knowledge of the local market.
  

Required Qualifications

• Bachelor's degree in a Professional, Architecture, Engineering or closely related field.
• A minimum of 10 years' experience.
• Maintains a professional or engineering registration and has related technical experience.
• Demonstrated experience with leading diverse teams. Committed to quality, improvement and HDR values.
• Actively engaged in professional or industry associations to enhance HDR technical expertise and brand.
• Ability to work cooperatively with regional and local office managers, other area business group directors, technical directors and marketing managers.
• An attitude and commitment to being an active participant of our employee-owned culture is a must.

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Primary Location

United States-Illinois-Chicago

Schedule

Full-time

Employee Status

Regular

BusinessClass : Marketing and Admin

Job Posting

Jul 15, 2026

At HDR, we are committed to the principles of employment equity.

We are an Affinitive Action and Equal Opportunity Employe r.

We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.

Ready to learn more? Let's work together to make great thingspossible.

We design solutions to the world's greatest challenges. We'realways looking for great talent to join our global teams.