Benefits & Wellness Specialist

Pride Mobility Products Corporation; Duryea (Luzerne County); On-site; USD 50,000 - 62,000; Full time

Job summary

Pride Mobility Products Corporation is seeking an HR Benefits Administrator to manage employee benefits and leave programs with care and accuracy. You will handle enrollments, audits, payroll deductions, and recordkeeping, while guiding employees through life events and complex eligibility scenarios.

You will also assist with COBRA, annual benefits enrollment, and 401(k) administration, ensuring compliance and timely communications.

Qualifications

• Associate Degree in HR, Business Administration, or related field or 6+ years’ experience with required duties.
• 2+ years HR experience with benefits administration and HRIS/payroll/timekeeping systems preferred.
• Basic working knowledge of Microsoft Office Word and Excel.

Responsibilities

• Administer employee benefits and leave programs with accurate enrollments, audits, and reconciliations.
• Process benefit enrollments, changes, terminations, and payroll deductions; review supporting documents for compliance.
• Audit HRIS and carrier records and reconcile discrepancies.
• Assist with COBRA, 1095-C forms, and 401(k) administration.
• Administer leave requests, determine FMLA eligibility, and track leave usage.
• Coordinate annual open enrollment planning and employee communications.
• Maintain confidential benefit and leave records and support wellness programs.

Skills

Team player

Empathetic

Organized

Critical thinker

Attention to detail

Multitask

Repetitive tasks

Education

Associate Degree in HR/Business

High School Diploma or GED with experience

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

Description

Starting Salary: $55,930

DESCRIPTION/JOB SUMMARY

Administer employee benefits and leave programs as a trusted resource, providing compassionate support while accurately managing enrollments, audits, invoice reconciliation, payroll deductions, leave tracking, and recordkeeping.

RESPONSIBILITIES/DUTIES

Employee Benefits Support

• Answer employee questions about benefit eligibility, coverage, enrollment, payroll deductions, claims, and procedures
• Guide employees through new hire enrollment, qualifying life events, coverage changes, and termination of coverage
• Work with benefit carriers, consultants, and service providers to resolve eligibility, enrollment, and claim-related issues
• Help employees understand and access available health and well-being resources

Benefits Administration

• Process benefit enrollments, changes, and terminations and coordinate applicable payroll deductions
• Review benefit elections and supporting documentation for compliance with plan requirements
• Audit HRIS and carrier records to identify and correct discrepancies
• Review, reconcile, and submit benefit invoices for payment
• Prepare monthly benefit deduction reports for Finance
• Complete dependent eligibility audits, including verification of full-time student status when applicable
• Assist with COBRA administration and annual Forms 1095-C
• Assist with 401(k) retirement plan administration

Leave Administration

• Administer leave requests from initial notice through return to work or exhaustion of available leave
• Determine eligibility for FMLA and applicable state leave programs, issue required notices, and review supporting documentation
• Track leave usage accurately in the applicable leave and timekeeping systems
• Coordinate Short-Term Disability payments through the appropriate process
• Monitor benefit deductions during leave and coordinate direct payments when necessary
• Maintain regular and empathetic communication with employees and managers throughout the leave process

Education, Wellness, and Program Support

• Assist with annual open enrollment planning, employee communications, and benefits education
• Coordinate wellness fairs, screenings, immunization events, and wellness challenges
• Maintain complete, accurate, and confidential benefit and leave records
• Support special projects and events as assigned
• Maintain current knowledge of applicable company policies and procedures to provide employees with timely and accurate information
• Help ensure that all company policies and procedures are uniformly followed and enforced
• Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
• Complete the annual CTPAT Security Training
• Focus on continuous improvement, and consistently demonstrate good business judgment
• Work effectively with all Pride departments to exceed internal and external expectations
• Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS

• A friendly team player, confidential, professional, and honest
• Emotionally intelligent and empathetic
• Exceptionally organized with a high degree of attention to details
• An open-minded critical thinker who rapidly develops creative solutions in challenging situations
• Willing to perform redundant tasks with accuracy and timeliness

Must have the ability to:

• Multi-task, problem-solve, and prioritize in a fast-paced working environment
• Perform repetitive tasks accurately and efficiently

Must have:

• A dynamic and engaging personality and communication style
• Excellent relationship-building skills
• Relentless drive to achieve advancement and continuous improvement
• Exceptional presentation, verbal and written communication skills
• Basic working knowledge of Microsoft Office Word and Excel

PREFERRED SKILLS

• Fluency in Spanish preferred

REQUIRED EXPERIENCE

• At least 2 years of Human Resources experience with benefits administration, and a combination of experience using HRIS, payroll, timekeeping, and carrier systems

PREFERRED EXPERIENCE

• At least 2 years of experience effectively managing multiple priorities in a fast-paced work environment serving high volumes of employees and/or customers preferred
• At least 1 year of experience administering leave programs, including FMLA, applicable state leave programs, and Short-Term Disability preferred
• At least 1 year of experience with self-funded benefit plans preferred
• At least 1 year of experience planning and executing all aspects of annual Benefits Open Enrollment preferred
• At least 1 year of experience with 401(k) retirement plan administration preferred
• At least 1 year of experience with creating, promoting, and administering engaging employee wellness programs preferred

REQUIRED EDUCATION

• Associate Degree in Human Resources, Business Administration, or a related field OR High School Diploma or GED with at least 6 years of the required experience

PREFERRED EDUCATION

• Bachelor's Degree in Human Resources, Business Administration, or a related field preferred

REQUIRED QUALIFICATIONS

• Must be legally authorized to work in the United States without sponsorship now, or in the future

DETAILS

• This job description is not intended to be all-inclusive
• In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products/Quantum Rehab is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Pride Mobility Products/Quantum Rehab is an Aff…

If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.