Benefits Verification Specialist

CVS Health; Illinois; Hybrid; USD 23,000 - 43,000; Full time

Job summary

CVS Health is seeking an Authorization Specialist to join our Coram National team. This role involves coordinating with Patient Intake and insurance providers to obtain authorizations, ensuring smooth patient care and eligibility checks.

Applicants should have at least one year in customer service or call center work, familiarity with healthcare processes, and strong data-entry skills. A high school diploma or GED is required, with full-time hours and a comprehensive benefits package.

Qualifications

• Minimum 1 year experience in customer service or call center.
• Data entry experience.
• Experience with Microsoft Office: Excel, Outlook and Word.
• Experience in a healthcare environment.
• Experience with healthcare insurance verification or medical authorizations.
• Experience with specialty infusion medications.

Responsibilities

• Work closely with Patient Intake coordinators and insurance providers.
• Assist with authorization processes for patient care.

Skills

Customer service

Data entry

Healthcare environment

Insurance verification/authorizations

Infusion medications

Communication skills

Education

High School Diploma or GED

Tools

Excel

Outlook

Word

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

For this position, candidates must live within a commutable distance to one of the following locations (within 60 minutes)

• Malvern, PA (6 Spring Mill Drive)
• Mendota Heights, MN (2345 Waters Drive)
• San Diego, CA (12310 World Trade Drive)

Position Summary

Coram/CVS Health is looking for a high-energy healthcare professional to join our National team as a Authorization Specialist! This rewarding opportunity allows you to work closely with our Patient Intake coordinators and insurance providers.

Required Qualifications

• Minimum 1 year experience working in a customer service or call center environment.
• Data entry experience.
• Experience working in Microsoft Office, specifically Excel, Outlook and Word.
• Experience work in a healthcare environment.
• Experience working with healthcare insurance verification or obtaining medical authorizations.
• Experience with specialty infusion medications.

Preferred Qualifications

• Experience with claim/call center environment.
• Technical skills.
• Problem solving skills
• Negotiation skills.
• Well organized.
• Prioritizes tasks effectively.
• Solid written and oral communication skills.

Education

Verifiable High School Diploma or GED is required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.