Benefits Specialist IV

Qlarant; New Hampshire; On-site; USD 85,000 - 120,000; Full time

Job summary

Qlarant, a not-for-profit serving health care and human services programs, seeks a Benefits Administrator to lead day-to-day administration of benefits, leave programs, enrollment, and data-driven improvements. You will coordinate with vendors, payroll and HR partners to deliver accurate, timely service and ensure policy interpretation and compliance.

The role analyzes benefits data, resolves complex inquiries, and drives enhancements to the employee experience while maintaining ACA, COBRA and

Qualifications

• Bachelor's degree required.
• 8–11 years of benefits experience required; 12–14 years preferred.
• Strong knowledge of ACA, COBRA and HIPAA principles.

Responsibilities

• Leads day-to-day administration of leave programs (FMLA, state leaves, disability) and handles complex cases with employees, managers, payroll, and vendors.
• Owns new hire benefits enrollment, guides plan options, eligibility, deadlines and enrollment decisions.
• Analyzes benefits data and reports to monitor enrollments, leave usage, accuracy and compliance.
• Resolves questions on eligibility, coverage and claims; coordinates with carriers as needed.
• Maintains benefits processes aligned with federal/state/local requirements including ACA compliance.
• Serves as primary benefits contact for vendors, payroll and HR partners to ensure timely enrollments and claims.
• Leads benefits audits and open enrollment activities with planning, communication and issue resolution.
• Educates employees on wellness programs, options and resources for informed use of benefits.

Skills

Benefits administration

Leave management

Enrollment management

Data analysis

Policy interpretation

Vendor coordination

HR compliance (ACA/COBRA/HIPAA)

Employee inquiries resolution

Education

Bachelor's degree

Tools

HRIS

Data reporting tools

Job description

Qlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs serving individuals with developmental disabilities. Qlarant is also a national leader in fighting fraud, waste and abuse for large organizations across the country. In addition, our Foundation provides grant opportunities to those with programs for underserved communities.

Best People, Best Solutions, Best Results

Job Summary:

Leads the day-to-day administration of employee benefits programs, including leave management, new hire enrollment, and resolution of complex employee inquiries. Serves as the organization’s primary benefits resource, providing guidance on policy interpretation and coordinating with vendors, payroll, and HR partners to deliver accurate, timely service. Analyzes benefits data, identifies process gaps, and implements improvements to benefits operations and the employee experience.

Essential Functions:

• Leads the administration of leave of absence programs, including FMLA, state mandated programs, short-term and long-term disability, and company-sponsored leave, and manages complex cases in coordination with employees, managers, payroll, and vendors.
• Owns new hire benefits enrollment, providing guidance on plan options, eligibility, deadlines, and enrollment decisions.
• Analyzes HCM and benefits reports to monitor enrollments, leave usage, data accuracy, and compliance measures, and resolves identified discrepancies.
• Resolves employee questions involving benefits eligibility, coverage, and claims, coordinating with carriers and plan administrators when needed.
• Maintains benefits processes in alignment with company policies and applicable federal, state, and local requirements, including ACA, COBRA, and HIPAA.
• Serves as the primary benefits contact for vendors, payroll, and HR partners to resolve issues and ensure timely processing of enrollments and claims.
• Leads benefits audits and open enrollment activities, including planning, data validation, employee communications, issue resolution, and follow-up.
• Educates employees on wellness programs, benefit options, and available resources to support informed use of their benefits.
• Identifies recurring service issues and process gaps, and implements improvements to benefits administration, employee communications, and data integrity.

Level of Supervision Received:

Plans and arranges own work; works with manager to prioritize projects.

Education (can be substituted for experience):

Bachelor's degree required

Experience (can be substituted for education):

8 - 11 years required; 12 - 14 years preferred

Qlarant is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Qlarant is a drug-free workplace. All offers of employment are contingent upon successful completion of pre-employment background and drug screens.