Benefits Specialist

kaishaservice; Georgetown (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary with Bonus

Paid Time Off

Comprehensive Medical, Dental and VIs

Flexible Spending Accounts

14 Paid Company Holidays

401(k) with Company Contribution

Educational Tuition Reimbursement

Job summary

kaishaservice is seeking a Benefits Specialist to design, implement, and optimize employee benefits programs while ensuring regulatory compliance and delivering exceptional service. You will be the main contact for our benefits portfolio and help maximize value for employees and the organization.

You will support market research, design innovative programs, perform cost-benefit analyses, and manage leaves of absence with confidentiality.

Qualifications

• Bachelor's degree in HR, business admin, or related field.
• 3–5+ years of progressive benefits administration experience.
• Strong communication and customer service orientation.
• Proficiency with HRIS platforms (Workday, UKG, ADP).
• Knowledge of ACA, FMLA, ERISA regulations.

Responsibilities

• Support market research and benchmarking to evaluate benefits positioning.
• Design and recommend innovative benefits programs aligned with goals.
• Assist cost-benefit analyses of proposed benefits initiatives.
• Advise employees on benefits and liaise with providers while maintaining confidentiality.
• Collaborate to create and implement an ongoing benefits communication plan.
• Manage full-cycle leave of absence processes and related compliance.
• Keep benefits documentation and process guidelines up to date.

Skills

Communication

Active listening

Customer service

Independence

Attention to detail

Regulatory knowledge

Education

Bachelor's degree in HR or Business Administration or related field

Tools

Workday

UKG

ADP

Job description

What's In It For You?

• Competitive Salary with Bonus Opportunities
• Paid Time Off
• Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
• Flexible Spending and Health Savings Accounts
• 14 Paid Company Holidays
• 401(k) with Company Contribution
• Educational Tuition Reimbursement

Summary

The Benefits Specialist will play a pivotal role in supporting the designing, implementation, and optimization of employee benefits programs that attract top talent and drive retention. Serve as the point of contact for our benefits portfolio, ensuring regulatory compliance while maximizing value for both employees and the organization. This role offers the opportunity to directly impact employee satisfaction and organizational success through data-driven benefits strategy and exceptional employee service.

What You'll Do

• Support market research and benchmarking studies to evaluate competitive benefits positioning and identify enhancement opportunities
• Support the design and recommend innovative benefits programs that align with organizational goals and employee demographics, resulting in measurable improvements in employee satisfaction scores
• Support cost-benefit analyses on proposed benefits initiatives
• Advise employees and dependents on benefits, liaising with providers to resolve issues while ensuring confidentiality.
• Anticipate concerns, provide holistic solutions, and escape as needed.
• Collaborate with stakeholders to create and implement an ongoing, multi-channel benefits communication plan for clarity and engagement beyond annual enrollment.
• Manage the full-cycle leave of absence process, including medical, family, military, and personal leaves.
• Ensure compliance with federal, state, and local leave laws like FMLA and ADA. Handle ADA-related processes and state leave law changes
• Advise employees and dependents on benefits, liaising with providers to resolve issues while ensuring confidentiality.
• Anticipate concerns, provide holistic solutions, and escape as needed. Collaborate with stakeholders to create and implement an ongoing, multi-channel benefits communication plan for clarity and engagement beyond annual enrollment.
• Create and maintain benefits documentation, process guidelines, and other materials. Communicate changes and information about benefits programs to employees.
• Analyze benefits data to identify trends and propose improvements. Administer and oversee various benefit programs, often including health, dental, and vision plans. Ensure benefits programs comply with all relevant laws and regulations.
• Other duties.

What You Need

• Bachelor's degree in Human Resources or Business Administration or related field. 3 to 5+ years of progressive benefits administration experience
• Strong communication and active listening skills
• A customer-first attitude and genuine desire to help others
• Self-motivated with the ability to work independently and in a team setting
• Detail-oriented and able to manage multiple priorities effectively
• Deep knowledge of employment regulations (ACA, FMLA, ERISA)
• Proficiency with HRIS platforms like Workday, UKG, or ADP
• Professional certifications (SHRM-CP, CEBS) preferred

Travel

10%

Shift Time

1st

Equal Employment Opportunity

Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.

Additional Statement

We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.